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Guest Experience Expert (Front Desk Agent)

Le Méridien Hotels & Resorts
Doha, QAT
Full-time
Entry
Onsite
Discovered 3 days ago
guest servicefront desk operationsguest request handlinghotel operationsreport completionconfidentiality
Free

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guest servicefront desk operationsguest request handling
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Position Summary

Deliver a memorable and unique guest experience throughout the entire stay.

Provide a wide range of guest services and take initiative to complete operational needs.

Key Responsibilities

  • Process operational needs, address guest requests, and complete reports.
  • Share highlights and information about the local area with guests.
  • Follow company policies and procedures while protecting company assets and maintaining confidentiality.
  • Uphold quality standards and maintain professional personal appearance and communications.
  • Perform other reasonable job duties as requested.

Physical and Work Requirements

  • Remain on the feet and move around by standing, sitting, or walking for extended periods.
  • Move, lift, carry, push, pull, and place objects weighing up to 10 pounds without assistance.

Preferred Qualifications

  • High school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.
  • No license or certification.

Schedule and Workplace

  • The schedule is full time.
  • The position is not remote and requires in-person hotel work.

Employer Context

Le Méridien provides distinctive European-inspired hospitality and memorable guest experiences.

The brand emphasizes cultural connection, service, and opportunities to join a global Marriott portfolio.

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