GTM Strategy & Operations Lead, Americas
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Key skills for this role
Role Overview
Act as the strategic business partner to the Head of AMER Sales and connect commercial strategy with disciplined execution across the Americas.
Support insight, planning, cross-functional alignment, and faster, better-informed decisions in a complex, fast-moving environment.
Key Skills for This Role
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Where and how you can work
- This is a hybrid role in San Francisco requiring the ability to commute to the office one to two times per week.
About the Team
The GTM Operations team partners with Sales, Customer Success, Partnerships, Finance, Revenue Systems, and Data to build the operating system behind Canva's B2B growth.
The role reports to the Head of GTM Operations and works closely with the Head of AMER Sales and the global GTM Operations team.
About the Role
Act as the strategic business partner to the Head of AMER Sales and connect commercial strategy with disciplined execution across the Americas.
Support insight, planning, cross-functional alignment, and faster, better-informed decisions in a complex, fast-moving environment.
What you'll do
- Own AMER forecasting, performance management, risk assessment, scenario modeling, executive readouts, and action follow-through.
- Lead pipeline inspections, deal reviews, QBRs, and performance reviews with AMER Sales leadership.
- Build performance views across bookings, pipeline, conversion, coverage, capacity, productivity, attainment, and growth initiatives.
- Lead annual and in-year planning inputs covering headcount, capacity, territory, segmentation, account assignment, productivity, and investment cases.
- Partner with Finance, GTM Operations, Revenue Systems, and Data to support company planning and trusted decision-making.
- Improve pipeline quality, deal velocity, coverage, efficiency, and predictability across the AMER sales motion.
- Help evolve the AMER go-to-market model and drive adoption of global commercial policies, processes, and standards.
- Advise Sales leaders and translate complex data into clear narratives, insights, and recommendations.
What we're looking for
- 7+ years in Sales Strategy, Sales Operations, Revenue Operations, or GTM Strategy, ideally in a high-growth B2B SaaS environment.
- Proven ability to act as a strategic thought partner to senior Sales or Revenue leaders and translate insights into action.
- Experience with planning, territory and capacity design, segmentation, account coverage, productivity modeling, and investment cases.
- Deep experience with forecasting, pipeline health, scenario modeling, conversion, coverage, capacity, and attainment.
- Exceptional analytical and modeling skills with advanced Excel or Google Sheets capabilities; SQL is strongly preferred.
- Strong business judgment, clear communication, cross-functional influence, and comfort moving between strategy and hands-on execution.
Benefits
- Equity packages, health benefit plans, a 401(k) retirement plan with company contribution, inclusive parental leave, an annual Vibe & Thrive allowance, and flexible leave options are offered.
Compensation
- The target salary range for this position is $212,000 to $280,000.
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