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Mitti by SafetyCulture is a global tech company, just not the kind you're picturing. Our almost 1,000-person team builds tools that make work better for the three billion frontline workers who keep the world moving. We've got big tech scale, without the sign-off layers or corporate theatre. Every permanent team member gets equity, so when we grow, you do too. This next chapter is about scaling smart, powered by AI, a clear vision and real ownership.
Big tech impact, without the big tech ick.
This role exists to eliminate friction from the sales and customer success process by embedding deep technical and AI capability directly into the Go-to-Market (GTM) team. The GTM Engineer identifies pain points holding salespeople back, builds intelligent automations that remove manual toil, and drives meaningful AI adoption across the GTM organisation — turning Marketing Technology’s tools and ideas into things salespeople actually use every day.
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Technical Skills
Proven ability to build and deploy automation and integration solutions across enterprise GTM tech stacks, with hands-on Salesforce (CRM) experience — including custom objects, flows, APIs, and data management.
JavaScript development capability sufficient to build lightweight applications, custom integrations, and browser-based tooling that solves real GTM workflow problems.
Experience querying Amazon Redshift or a comparable cloud data warehouse to extract, transform, and surface data that powers automation logic and sales insights.
Ability to design and ship AI-powered workflows using modern large language model (LLM) APIs — particularly Anthropic’s Claude — including prompt design, tool use, and reliable production deployment.
Enough understanding of sales and customer success processes to independently identify root causes of workflow friction and scope solutions without heavy business analyst support.
Behavioural Skills
Walks into ambiguous situations and finds the real problem — listens carefully to what salespeople say is slowing them down, then digs to understand what’s actually causing it, and comes back with a clear proposal rather than more questions.
Builds for the person using it, not for themselves — measures success by whether salespeople actually adopt and rely on what they’ve built, not by the technical elegance of the solution.
Bias for action — ships working prototypes quickly, puts them in front of real users, and iterates based on feedback rather than over-engineering before launch.
Comfortable working across technical and non-technical boundaries — can discuss API design with an engineer in the morning and explain the same solution to a sales rep in the afternoon.
Curious and self-directed — actively explores new tools, models, and automation techniques, and brings ideas to the table without waiting to be pointed at the next problem.
AI Skills
Uses AI tools — including Claude — as a core part of their own development workflow, not just as a writing aid.
Can design, build, and ship production-quality AI-powered automations and features, with a working understanding of prompt engineering, context management, and failure modes in LLM-based systems.
Proactively identifies where AI can replace or augment manual GTM workflows, and builds the business case for adoption based on real usage data.
Equity with high growth potential, and a competitive salary
Flexible working arrangements, we encourage you to create the best work blend while working from your home and the local Mitti office
Access to professional and personal training and development opportunities
Hackathons, Workshops, Lunch & Learns
We encourage involvement in the community, open source work, attending talks and events, and experimenting with new technologies
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