GSOC Communications Systems Operator

Job Overview Job Title: GSOC Communications Systems Operator Location: Joint Base Andrews, Maryland Job Responsibilities Trace Systems is seeking a Government Security Operations Center Communications Systems Operator to provide continuous operational communications support for Executive Aircraft.

The operator will monitor missions, respond to communications issues, and coordinate real-time troubleshooting with airborne operators and technical teams.

The project associated with this position is currently in the proposal stage.

Track and assist Executive Aircraft in flight when communications issues occur.

Respond to incident calls and support communications trend-analysis efforts.

Use approved Command and Control tools and collaboration software, including Mattermost, to support aircraft in flight.

Support operation of Mission Communications Systems aboard C-32, C-40, and C-37 Executive Aircraft.

Provide troubleshooting guidance to airborne Communications Systems Operators during MCS anomalies and outages.

Monitor and assess web-based flight-monitoring tools provided by commercial SATCOM providers.

Maintain accurate shift logs, incident records, mission status, handoff notes, and technical documentation.

Escalate unresolved issues and coordinate with GSOC leadership, engineering, incident-response, and external support organizations.

In compliance with applicable state and local pay transparency requirements, the following compensation information is provided for this position.

The base salary range represents the minimum and maximum compensation Trace reasonably expects to offer for this position at the time of posting.

Actual compensation within the range may vary based on factors including, but not limited to, location, experience, qualifications, skills, and performance.

Minimum: $80,000 Salary Maximum: $105,000 Trace provides a comprehensive benefits package to eligible employees, which may include health insurance coverage, flexible spending accounts, an employee wellness program, life and disability insurance, a retirement savings plan, company holidays, and paid time off (PTO).