ashby
Group Product Manager, Integrations
Maven AGI
Boston, USA
Full-time
Senior · 8+ years experience
Hybrid
USD 190000-230000 yearly / year
Discovered 1 weeks ago
ShopifyZendeskSalesforceConfluenceSalesforce AppExchangeZendesk Marketplace
Free
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Team:
Maven has assembled a world-class team from Google, Meta, Amazon, and Stripe, and is supported by executives & Advisors from OpenAI, Google, HubSpot, and Stripe.
The Role
Maven's agents are only as good as the systems they can reach. Every enterprise customer runs on a different stack of CRMs, ticketing systems, knowledge bases, commerce platforms, identity providers, and internal tools. Our agents have to read from all of them, take action inside them, and do it reliably.
The Integrations layer is what makes that possible. It's how our agents fetch a customer's order history from Shopify, update a ticket in Zendesk, look up an account in Salesforce, pull a knowledge article from Confluence, and trigger a refund inside a homegrown billing system.
We're hiring a Group PM to own this layer end-to-end. You'll define what Maven integrates with, how deep those integrations go, and how we scale the platform so that adding the next integrations doesn't require building each one by hand. You'll own the roadmap, the P&L, and the direct relationships with the enterprise customers whose stacks we live inside.
What you'll own:
Roadmap and prioritization for Maven's integration portfolio . Which systems we support, at what depth, and in what order.
The underlying integration platform. Tooling, frameworks, and patterns that let Maven ship new integrations faster over time and let customers extend the platform themselves.
Depth versus breadth tradeoffs. A read-only Salesforce connector is not the same product as a full read/write integration with custom object support, and you'll own how we make those calls.
Enterprise customer engagement . You'll be in the room when customers describe their stack, and you'll translate that into integration requirements engineering can build against.
Actions and tool use. Maven's agents don't just retrieve information, they take actions inside customer systems. You'll own how those actions are defined, tested, and made safe at enterprise scale.
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