Group HR Manager
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Key skills for this role
About the Role
Skills Payroll coordination (OT, deductions, incentives) Performance KPI tracking (AR, CR, punctuality, productivity) Incident and disciplinary case handling Ac.
Key Skills for This Role
Responsibilities
- Supervise and control all activities of the HR department at Delivery Zone
- Assign tasks, set priorities, and monitor performance of HR team members
- Ensure HR team compliance with policies, timelines, and quality standards
- Oversee end to end HR operations for bike riders, car drivers, and white collar employees
- Ensure proper execution of recruitment, onboarding, documentation, employee records, medical insurance coordination, leave and workforce status management, disciplinary actions and investigations
- Ensure full compliance with UAE Labor Law, MOHRE regulations, WPS governance, and medical insurance requirements
- Lead and manage MOHRE inspections, audits, and investigations
Requirements
- Extensive experience in managing high volume workforce in logistics, delivery services, transportation, FMCG, manpower outsourcing, or similar environments
- Energetic and proactive
- Must be able to adapt to start up environment
- Strong command in both English and Arabic (Arabic preferred)
Full Job Posting
Skills
- Payroll coordination (OT, deductions, incentives)
- Performance KPI tracking (AR, CR, punctuality, productivity)
- Incident and disciplinary case handling
- Accommodation & transportation coordination
- Strong Excel/Google Sheets proficiency
- HRMS and attendance systems knowledge
- UAE labor law compliance
Competencies
- Leadership & Supervision: Ability to lead HR coordinators and rider captains; ability to enforce discipline while maintaining morale
- Problem Solving: Quick decision making during operational peaks; analytical thinking for workforce optimization
- Operational Excellence: Process driven mindset; high attention to detail; strong sense of urgency
Core Duties & KPIs
- HR Department Leadership & Supervision: Supervise and control all activities of the HR department at Delivery Zone; assign tasks, set priorities, and monitor performance of HR team members; ensure HR team compliance with policies, timelines, and quality standards; act as the final internal checkpoin
- Workforce HR Operations (Riders, Drivers & Staff): Oversee end to end HR operations for bike riders, car drivers, and white collar employees; ensure proper execution of recruitment, onboarding, documentation, employee records, medical insurance coordination, leave and workforce status management, di
- Compliance, Legal & MOHRE Oversight: Ensure full compliance with UAE Labor Law, MOHRE regulations, WPS governance (oversight only), and medical insurance requirements; lead and manage MOHRE inspections, audits, and investigations
Non Negotiable Requirements
- Must have extensive experience in managing, preferably in logistics, delivery services, transportation, FMCG, manpower outsourcing, or high volume workforce environments
- Energetic and proactive
- Must be able to adapt to start up environment
Additional Information
- Nationality Preference: Any nationality. But Arabic speakers are preferred.
- Language: Strong command in both English and Arabic (Preferred)
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