Group Administrator: Regulatory and Quality Applications
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Key skills for this role
Role Overview
Operational role in the Group Digital Technology team supporting Regulatory and Quality applications.
The application environment primarily includes Veeva, Esko Pulse, TVT, Argus PV, and TrackWise Digital.
Key Skills for This Role
Full Job Posting
Role Overview
Operational role in the Group Digital Technology team supporting Regulatory and Quality applications.
The application environment primarily includes Veeva, Esko Pulse, TVT, Argus PV, and TrackWise Digital.
Responsibilities
- Provide day-to-day application support, issue resolution, and user assistance.
- Act as first-line support for users and manage incidents, service requests, and changes.
- Coordinate escalations with internal application specialists, IT teams, and vendors.
- Help maintain system stability and user satisfaction.
Requirements
- Basic Veeva system configuration skills are essential.
- Basic reporting skills are essential.
- The role requires support of Regulatory Affairs teams using regulatory IT platforms.
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