Google Cloud Solution Architect - REMOTE

Responsibilities

• · Lead solution and architecture design for Google Cloud CX projects
• · Create comprehensive architecture diagrams, demos, proof-of-concepts, and delivery accelerators
• · Implement secure and scalable Google Cloud solutions in production environments through hands-on engineering
• · Demonstrate deep technical expertise in Google Cloud Customer Engagement Suite (CES) services / CCAI
• · Mentor developers and engineers during project execution
• · Partner with project managers to ensure on-time, quality delivery
• · Identify opportunities and advocate for Google Cloud solutions
• · Contribute to internal knowledge sharing and practice development

Requirements

• · 5+ years of architecture and implementation experience with public cloud platforms, including at least 3 years on GCP
• · Hands-on experience with end-to-end implementation of key Google Cloud solutions: Dialogflow CX/ES, Conversational Insights, Speech to Text, BigQuery, Pub/Sub, GKE or Cloud Run, and/or Vertex AI
• · Expert in Google Cloud foundational best practices for IAM, project hierarchy, central logging and monitoring, VPC networks, hybrid connectivity, and billing
• · Experience designing and deploying production solutions on Google Cloud within contact center or CX transformation engagements
• · Experience with infrastructure-as-code (Terraform), CI/CD, and containerization (Docker/Kubernetes)
• · Excellent communication and client-facing skills
• · Ability to balance strategic planning with hands-on implementation
• · Ability to lead a small team of developers
• · Google Cloud Professional Cloud Architect certification

Desired