Global Flagship Accounts Manager at Fortive Careers — Remote, USA | Base Career

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1. Account Management & Relationship Building

Serve as the primary point of contact for assigned customers, ensuring strong relationships and customer satisfaction.
Conduct regular account reviews to understand customer goals, challenges, and opportunities for growth.
Develop strategic relationships with key stakeholders, decision-makers, and influencers within the customer organization.
Advocate for the customer internally, ensuring their needs are met across product, service, and support teams.

2. Sales & Revenue Growth

Drive renewals and expansion opportunities within existing accounts to maximize customer lifetime value.
Identify upsell and cross-sell opportunities for SaaS solutions, licensed software, and professional services.
Own and achieve assigned quota and revenue targets by proactively managing the sales pipeline.
Work closely with customers to demonstrate the value of additional software modules, features, or services.
Navigate complex sales cycles within existing accounts, including procurement processes and contract negotiations.

3. Customer Success & Retention

Ensure high levels of customer satisfaction to reduce churn and drive long-term retention.
Collaborate with Customer Success and Support teams to resolve customer issues and drive engagement.
Provide insights on best practices and how customers can maximize the value of their investment.
Identify early warning signs of potential churn and proactively address customer concerns.

4. Sales Forecasting & Reporting

Fortive’s essential technology makes the world stronger, safer, and smarter.

We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit.

Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies.

We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth.

We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you.

We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us.

We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth.

We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

Global Flagship Accounts Manager

Job Fit Check

Full Job Posting

1. Account Management & Relationship Building

2. Sales & Revenue Growth

3. Customer Success & Retention

4. Sales Forecasting & Reporting

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5. Collaboration with Internal Teams

6. Contract & Renewal Management

7. Industry & Competitive Awareness

Fortive Corporation Overview

About Fortive Careers

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