oracle
German Speaking Resolution Coordinator
Computershare
Bristol, GBR
Full-time
Mid
Hybrid
GBP 31644-31644 yearly / year
Discovered 3 days ago
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Location: Bristol (Hybrid after probation)
- In this position, you’ll be based in the Bristol office for a 5 days a week and after successfully completing your probation, then have the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex
- Interview: Onsite face to face - consisting of an interview, a resolution task and a German language assessment
- Start date: 9th Nov 2026 - Permanent full time 37.5 hours – shifts are between 8am - 9pm
Salary
- £31644 for shift 8am-9pm + monthly performance-related bonus & salary increase after probation
We give you a world of potential
Do you speak fluent German and are you ready to use your customer service skills to resolve queries and to support performance and effectiveness of colleagues? We're looking for individuals who are passionate about building relationships and helping others. Your role will be to act as first line support to Customer Service Representatives through our ‘call assist’ programme such as resolving caller escalations and complaints. In addition to this other duties may include but are not limited to social media monitoring, VIP Queries, Case Management and actioning callbacks.
Take your first step into the financial industry with us. You'll be supported in developing new skills, and your pay will increase as you progress through our career framework. If you’re looking for a workplace that provides outstanding training and development, employee benefits, and a generous share plan scheme, join our dynamic team.
A role you will love
Computershare’s Operational teams are the voice of our business for customer enquiries. The service provided is on behalf of both our internal stakeholders and corporate clients and therefore the quality we deliver is paramount. Our ability to provide a professional, accurate, timely and efficient service, without incurring financial losses, ensures that we maintain the reputation of both Computershare and our clients.
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