German - Speaking Client Relations Manager

Develop and maintain excellent relationships with prospective and existing clients

Responsible for activating new client leads and following up with potential clients

Handle client inquiries via email and telephone and ensure that high level service is provided

Perform personal clientele analysis and taking actions as required

Promote available products and services to clients

Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients

Ensure compliance with the company’s legal guidelines and compliance procedures

Provide suggestions on system enhancements

Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development

Contribute to the team effort by achieving targeted results

Cooperate effectively with other departments as necessary

Degree in a business-related field

Client handling experience in the financial services sector is a definite plus

Fluent German speaker with excellent oral and written skills in English

Reliable, with integrity of character

Outstanding communication and interpersonal skills

Dynamic, innovative and target oriented

Ability to multitask and prioritize

Strong computer literacy

Valid work permit required