Client Relationships Manager
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Key skills for this role
Role Overview
XM is seeking passionate, energetic, and self-motivated professionals to join its Client Relations team.
The role focuses on providing high-quality client service in a fast-paced and dynamic environment.
Key Skills for This Role
Full Job Posting
The Role
XM is seeking passionate, energetic, and self-motivated professionals to join its Client Relations team.
The role focuses on providing high-quality client service in a fast-paced and dynamic environment.
Main Responsibilities
- Develop and maintain excellent relationships with clients.
- Handle client inquiries and ensure a high level of service.
- Perform personal clientele analysis and take actions as required.
- Stay informed about company developments, products, promotions, and relevant terms and conditions.
- Communicate relevant product and promotion information to clients.
- Ensure compliance with legal guidelines and compliance procedures.
- Suggest system enhancements and support business development.
- Achieve targeted results and cooperate effectively with other departments.
Main Requirements
- Degree in a business-related field.
- Client handling experience in financial services is advantageous.
- Fluent Uzbek and Russian with excellent oral and written English skills.
- Strong communication, interpersonal, computer literacy, and target-oriented skills.
- Reliability and integrity of character.
Benefits
- Attractive remuneration package.
- Intellectually stimulating work environment.
- Continuous personal development and international training opportunities.
Employment Type
- The position is full-time.
Location
- The position is based in Dubai.
Hiring Experience
- The hiring process includes an introductory chat, team interview, live technical session, and final interview.
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