Geospatial Customer Service Manager

BAE Systems is the UK Government’s nominated Prime Contractor under the Government-to-Government arrangements that are in place to provide equipment, support and training to Saudi Arabia.

We provide maintenance of Royal Saudi Air Force (RSAF) aircraft and train RSAF and Royal Saudi Naval Force personnel safely in a training environment in how to use their aircraft, equipment and weapons.

BAE Systems Saudi Arabia is committed to supporting the Saudi Arabian National Agenda including Saudisation and the training and development of Saudi National capability through the growth of the Saudi National Partner Companies thereby reinforcing Industrialisation and Partnerships.

The Geospatial Customer Service Manager is responsible for managing a team of customer service representatives in providing support to clients using geospatial software and solutions.

They play a critical role in ensuring customer satisfaction, managing client relationships, and resolving technical issues.

The position requires strong leadership ability, communication and interpersonal skills, teamwork, problem-solving skills, and experience in geospatial technology.

The Individual should be able to work well unsupervised and will be able to plan and organise the team’s activities.