Generator Technician 3

PRIMARY FUNCTION

PRIMARY DUTIES

• Performs maintenance, testing, and repairs of generator systems and equipment in both the shop and in the field according to Company standards, meeting local, state, and federal regulations
• Act as a liaison between customers, third-party vendors, and other departments of the branch, to ensure customer expectations are met and exceeded in terms of rental equipment maintenance and repair
• Trouble shoot all generator systems and equipment, both in person and over the phone, for most efficient way to get equipment back online with customers and other technicians
• Respond to service calls in a timely manner
• Maintain professional and ethical business relationships with all customers and co-workers following the established company policies and procedures
• Produce all required service tickets and/or documentation accurately, completely, and in a timely manner
• Communicates with the team for ordering and stocking of needed parts, equipment, and accessories
• Communicates with team for coordinating delivery and pickup of parts, equipment, and accessories
• Foster good working relationships with clients and team members by training on parts, equipment, and accessories
• Be an ambassador for safety, making sure all work is done in the safest manner
• Continuous growth of knowledge for all Company products, inventory, and delivery capabilities
• Assist with stocking, pick-up, and delivery of all parts, equipment, and accessories
• Maintain a clean work environment
• Performs other tasks and duties as assigned by Management