Field Service Technician

PRIMARY FUNCTION

PRIMARY DUTIES

• Performs maintenance, testing, and repairs of HVAC, Diesel Generator and Electrical Distribution equipment in both the shop and in the field
• Act as a liaison between customers, and other departments of the branch, to ensure customer expectations are met and exceeded in terms of rental equipment maintenance and repair
• Trouble shoot all rental equipment for most efficient way to get equipment back online
• Maintain professional and ethical business relationships with all customers and co-workers following the established company policies and procedures
• Produce all required service tickets and/or documentation accurately, completely, and in a timely manner
• Communicates with the team for ordering and stocking of needed parts, equipment, and accessories
• Communicates with team for coordinating delivery and pickup of parts, equipment, and accessories
• Foster good working relationships with clients and team members by training on parts, equipment, and accessories
• Be an ambassador for safety, making sure all work is done in the safest manner
• Continuous growth of knowledge for all Company products, inventory, and delivery capabilities
• Assist with stocking, pick-up, and delivery of all parts, equipment, and accessories
• Maintain a clean work environment
• Performs other tasks and duties as assigned by Management

EDUCATION & SKILLS REQUIRED