General Manager

Key Responsibilities

• Oversee the preparation and management of operating and capital budgets, monitor financial performance against budget, and address variances.
• Oversee rent collection, arrears resolution, and financial reporting, ensuring financial information is accurate, timely, and supports decision-making.
• Drive net operating income through cost control, revenue optimization, and regular reporting to ownership and key stakeholders.
• Ensure the property is maintained to a high standard and compliant with applicable regulatory requirements.
• Manage vendor relationships, including security, janitorial, maintenance, contractors, and other service providers.
• Oversee maintenance, repairs, capital projects, landlord work, base building upgrades, and tenant improvements to ensure timely and cost-effective delivery.
• Coordinate with residential leasing and building operations on move-ins, move-outs, suite turnover schedules, suite readiness, and handoffs between leasing and operations teams.
• Deliver superior service to commercial tenants, residential residents, and food hall operators by responding to requests and concerns in a timely and professional manner.
• Oversee the coordination of food hall tenants and bar operations, supporting operating standards, programming, marketing, activations, and compliance with health, safety, and licensing requirements.
• Provide leadership to the property team, establish and improve processes, support recruitment, training, development, communications, and performance management, and ensure a productive and safe working environment.

What You Bring