harri
General Manager
Chevron
San Jose, USA
Full-time
Mid · 3+ years experience
Onsite
USD 25-27 hourly / hour
Discovered Today
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- Exercises broad independence in providing oversight, management, and direction of the overall operational activities of the gas station/convenience store.
- Ensure high-quality customer service.
- Provides scheduling and supervision of employees.
- Ensure consistent, compliant, and profitable operations at the station, with the goal of increasing profits over time
- Interacts and compares shops with multiple vendors for food, drinks, tobacco products, and merchandise.
- Implements and maintains inventory control systems, ensuring appropriate stock levels to meet daily needs.
- Monitor fuel levels and any alarms.
- Promotes monthly sales and specials based on Store objectives to achieve sales targets.
- Manage customer complaints and oversee the resolution of these complaints.
- Ensure that all local, state, and federal requirements for the lawful operation of the gas station are met by all employees and customers. Ensure that safety protocols required for gas stations are always followed.
- Ensure that security protocols, such as maintaining small amounts of cash on premises, are always followed.
- Encourages, assists, and trains employees to become a motivated sales force and meet Store goals through regular on-the-job training, staff meetings, walkthroughs, and audits.
- Directs the preparation of all required and appropriate reports for payroll, bank deposits, auditing functions, etc., and ensures they are prepared in an accurate and timely manner.
- Reviews all reports to analyze and improve projections of sales and profits to meet budget targets.
- Helps coordinate the maintenance and upkeep of the store, ensuring safe and sanitary conditions of all public/private areas.
- Improve employee productivity/customer service, maintain, and increase revenue, create and manage expenses according to inventory/payroll budgets and always ensure positive customer experiences.
- Ensures compliance with all applicable laws, policies, and procedures regulating tobacco and alcohol products.
- Ensures compliance with all stores operating policies and procedures.
- Must be able to work early mornings, evenings, and weekends and requires open availability.
- Analytical - Synthesizes complex or diverse information.
- Attendance/Punctuality - Is consistently at work and on time.
- Communication - Must have exceptional people skills. Able to communicate effectively with any customer and employees at all levels.
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