General Manager, Facilities

 Supervises and coordinates janitorial, maintenance, and ground maintenance services  Implements all maintenance and general procurement of sub-contractor services, schedules installations and oversees that such repairs are accomplished in a safe and timely manner.  Ensures implementation of safety regulations and programs.  Manage budgetary needs, monitor expenditures and take corrective action when needed.  To take ownership for the business and suggest improvements which will result in increased income and/or reduced costs.  Supervise subordinate personnel including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.  Monitors and evaluates operations, programs, processes and/or practices for quality and effectiveness; makes recommendations for improvement  Develops, evaluates, or reviews plans and criteria for a variety of projects and activities; assesses feasibility of proposals  Ensure that all legislative requirements are met  Ensure that all of the services provided excel in performance standards and meet all customer expectations.

 Degree/Diploma/designation in engineering, business administration, or property management, but may be substituted by progressive equivalent job experience.  Minimum experience should be at least 5 to 7 years of supervision in the operation of a commercial or institutional facility.  Experience should include a well-rounded background and broad knowledge of facilities management including but not limited to; heating, air conditioning, electrical and plumbing systems, including equipment maintenance and repairs, health and safety, janitorial services, information technology, and project management.  Knowledge and experience of heating, air conditioning systems, electrical systems, building and grounds maintenance and equipment repair.  Understanding of various Federal, Provincial/State and local codes and regulations involving construction, installation, fire, safety and sanitation.  Overall responsibility for successful delivery of projects (both small and major capital)  Provide leadership in financial planning, stewardship, analysis and forecasting.  Responsible for reviewing financial reports, recognizing variations and providing corrective actions to achieve budget.  Ability to meet with service contractors and vendors regarding the negotiation of contracts, agreements and guarantees.  Experience with procurement and/or administration of contracts or similar agreements, as well as with bids, quotes and award procedures  Ability to set priorities and make appropriate decisions on repairs or assignments contingent upon availability of parts manpower.  Ability to develop mid and long-term plans and programs and to evaluate work accomplishments and assist in asset management planning.  Ability to supervise and train subordinate employees.  Ability to read and interpret documents such as safety rules, operating and maintenance instructions, AutoCAD drawings, project schedules, and procedure manuals.  Ability to speak effectively before groups of customers or employees.  Good knowledge of PC operations and software (Word processing and spreadsheet) are required.  Management of environmental and energy initiatives  Management of key performance indicator (KPI) expectations  Management of life safety requirements and management of quality requirements, as well as creation of and management of the O&M budget.  Assist in the development of the organization objectives and ensure plans of action are outlined.  Develop strategies on optimizing all aspects of the operation through the maximizing of revenues, marketing and services.  Ensure workforce is utilized to its highest potential.  Develop a solid communication link with staff and customers, using a positive favorable image.