General Manager

Key Responsibilities

• Lead all aspects of hotel operations to maximize guest satisfaction, associate engagement, and financial performance.
• Recruit, train, coach, and develop a high-performing hotel team.
• Ensure compliance with all company policies, franchise standards, and operating procedures.
• Manage labor, expenses, and operating budgets while maintaining profitability.
• Monitor key performance metrics and implement strategies to improve results.
• Foster a culture of outstanding guest service and promptly resolve guest concerns.
• Maintain exceptional cleanliness, safety, and property appearance standards.
• Oversee scheduling, payroll, inventory, purchasing, and daily financial reporting.
• Build relationships within the local community and actively participate in sales and marketing initiatives.
• Partner with the Area Director to develop budgets, business plans, and operational strategies.
• Ensure accurate completion of administrative tasks, audits, banking, and reporting requirements.
• Be available to respond to operational needs as required.
• All other duties as assigned.

Required

Preferred

Join Our Growing Team

Equal Employment Opportunity