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General Manager, centre Vidéotron
Levy
Québec, CAN
Full-time
Senior · 8+ years experience
Onsite
Discovered 3 weeks ago
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Mission
As the Director of Operations , you will be responsible for managing all aspects of our business operations, including multiple professional functions such as human resources, budgeting, financial management and weekly analysis, implementation and long-term success of marketing and sales programs, catering services, and brand management. You will exceed client expectations through strong leadership and management skills while embodying the "Levy Difference."
Now, if you were to come on board as a General Manager, we’d ask you to do the following for us
Managing client relationships.
Ensuring guest satisfaction.
Motivating, engaging, and managing the leadership team.
Planning menus and overseeing merchandising.
Ensuring compliance with environmental, health and safety, and quality assurance programs.
Monitoring, evaluating, and ensuring the continuity of operations.
Detailed Responsibilities
- Support teams in implementing the service steps required to deliver exceptional customer service.
- Ensure quality standards are maintained at all times.
- Establish and maintain strong relationships with clients, guests, subcontractors, non-profit organizations, and Levy Canada team members.
- Regularly gather and respond to client and guest feedback to improve operations.
- Support and communicate corporate initiatives.
- Develop all menus, promotions, and programs in accordance with Levy Canada standards.
- Act as a liaison between the partner's management team, Levy team members, and other departments as needed to ensure operational excellence.
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