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We are seeking a dynamic and results-driven General Manager to lead our Cambria Hotel Burbank, a modern, design-forward upscale property positioned to compete in a high-demand, urban market.
This role is both operational and strategic—requiring a strong culture leader who can elevate guest experience, drive financial performance, and serve as a visible ambassador for the hotel within the local community.
The General Manager is accountable for full property performance, including profitability, team engagement, guest satisfaction, and brand excellence, while aligning execution with ownership objectives and Twenty Four Seven Hotels performance standards.
We are seeking a dynamic and results-driven General Manager to lead our Cambria Hotel Burbank, a modern, design-forward upscale property positioned to compete in a high-demand, urban market.
This role is both operational and strategic—requiring a strong culture leader who can elevate guest experience, drive financial performance, and serve as a visible ambassador for the hotel within the local community.
The General Manager is accountable for full property performance, including profitability, team engagement, guest satisfaction, and brand excellence, while aligning execution with ownership objectives and Twenty Four Seven Hotels performance standards.
Establish and communicate a clear vision aligned with Cambria brand positioning and ownership objectives
Foster a high-performance, accountability-driven culture that emphasizes service excellence, professionalism, and associate engagement
Serve as the culture leader and role model ensuring a guest-first mindset across all departments
Recruit, mentor, and develop department leaders; drive retention and internal advancement
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Oversee all hotel operations, including Front Office, Housekeeping, Engineering, Food & Beverage, Sales, and Administration
Deliver exceptional guest experiences across all touchpoints, ensuring strong performance on reputation platforms and guest satisfaction metrics
Proactively resolve guest concerns and implement service recovery strategies
Maintain compliance with brand standards, safety regulations, and operational procedures
Develop and execute annual business plans, budgets, and forecasts to achieve topline and bottom-line goals
Drive performance in key metrics, including RevPAR Index, ADR, occupancy, and GOP margin
Analyze operational performance and financial data to identify opportunities and implement corrective actions
Maintain disciplined cost controls, labor management, and profitability oversight
Partner closely with Sales, Marketing, and Revenue Management teams to capture market share and drive demand
Leverage data, technology, and creative promotions to enhance property positioning
Build strong relationships with local businesses, tourism partners, and community organizations
Serve as the public face of the hotel, representing the property in the local market
Establish partnerships and visibility to drive local demand and strengthen brand presence
Balance brand compliance with localized, entrepreneurial initiatives
Medical, Dental, and Vision insurance
Ancillary Benefits to support your well-being
401(k) with company contribution
Paid Time Off (PTO) (based on FT or PT status)
Paid Sick Leave to take care of yourself when needed (based on FT or PT status)
On-the-job training and mentorship
Clear pathways for advancement within the company
Privately owned hotel management company operating lifestyle, upscale, and select-service hotels for owners across Western markets.
Visit company websiteJobs and hiring trendsUSD 130000-150000 yearly / year
Full-time
Senior · 5+ years experience
Onsite
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