General Assistant

Houston & Hawkes | Epsom | £14.80 per hour | 37.5 hours per week | Monday to Friday

Houston & Hawkes is looking for a friendly, reliable and enthusiastic Catering General Assistant to join our team at a fantastic client site in Epsom. This is a varied, hands-on role for someone who enjoys working with food, providing great customer service and being part of a busy and supportive catering team.

No two parts of the day will be exactly the same. You’ll support both the kitchen and front-of-house operation, from preparing sandwiches and fresh cold food to serving customers, operating the till and making sure our restaurant and service areas are always clean, organised and welcoming.

Support the kitchen team with general food preparation, including sandwiches and fresh cold food

Prepare and serve food and beverages to customers throughout the day

Provide friendly, professional and efficient customer service

Operate the till and process customer payments accurately

Support table service and clear tables throughout service

Restock food, beverages and service items to ensure everything is ready and well presented

Support stock rotation and ensure products are stored and displayed correctly

Keep front-of-house and back-of-house areas clean, tidy and organised

Carry out general housekeeping duties including sweeping, mopping and cleaning service areas

Work closely with the chefs and wider catering team to ensure a smooth daily service

Maintain excellent food safety, allergen, hygiene and health and safety standards

Previous experience within catering, hospitality, food service or a customer-facing environment would be an advantage

A friendly and confident approach to customer service

An interest in food and willingness to support with basic food preparation

A positive, hands-on attitude and willingness to help across both kitchen and front-of-house duties

Good organisation and the ability to work efficiently during busy service

Pride in maintaining excellent cleanliness and presentation standards

Reliability, enthusiasm and a strong team mentality

Good communication skills and a professional approach

A varied role at a fantastic client site in Epsom

A friendly and supportive catering team

Birthday off every year

Enhanced maternity, paternity and adoption leave

Free meals on duty

Contributory pension scheme

Life assurance

Employee Assistance Programme

CODE Hospitality membership

Ongoing learning, development and genuine career progression

Summer Awards Party celebrating our people and achievements

An unforgettable Christmas Party at one of London’s outstanding venues

Houston & Hawkes is an award-winning independent caterer creating vibrant, creative and exceptional food and hospitality experiences across some of the UK’s most prestigious client sites.

We’re a Certified B Corp, recipient of the King’s Award for Enterprise in Sustainable Development 2026 and proud to be ranked No. 14 in The Caterer’s Best Places to Work in Hospitality.

If you enjoy working with food, love looking after customers and want a varied Monday to Friday role with a great team, we would love to hear from you.