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Key skills for this role
About the Role
Provides support services to patients and staff to enhance patient flow and service efficiency across all departments. Transports patients, assists with movement, acts as courier, and supports outpatient clinics.
Key Skills for This Role
Responsibilities
- Transfer or accompany stable ambulatory patients or those in wheelchairs
- Transport sick or unstable patients on beds or wheelchairs between departments
- Assist with movement of dependent patients to and from beds, wheelchairs, or stretchers
- Support movement of medical equipment during patient transfers
- Act as courier for transporting specimens, medications, blood, equipment, paperwork, etc.
- Collect and deliver supplies and materials from storage areas
- Assist with completion of discharge work and escort discharged patients to cars
- Provide patient education on infection control and fall prevention
- Participate in environmental checks and purposeful rounds
- Check vacant rooms for admission readiness
- Answer call bells and inform Charge Nurse of patient requests
- Facilitate patient flow for physicians in assigned clinic
Requirements
- High School education
- Ability to follow verbal and written instructions in English
- Must be in good physical condition
Full Job Posting
Job Purpose
- To offer support services to patients and staff to enhance patient flow and service efficiency across all departments.
Key Responsibilities And Duties
- Transfers or accompany stable ambulatory patients or those in wheelchairs, with or without an escort, based on the decision of the Nursing Unit Manager or Charge Nurse
- Transports sick or unstable patients on beds or wheelchairs between departments, wards, and units, accompanied by a nurse or physician as required
- Assists with the movement of dependent patients to and from beds, wheelchairs, or stretchers
- Supports the movement of medical equipment used during patient transfers between floors and units
- Acts as a courier for transporting specimens, medications, blood, equipment, paperwork, mail, reports, and medical records between wards and units as required
- Collects and deliver supplies and materials from storage areas to the concerned floors and units
- Assists with the completion of discharge work and escort discharged patients to their cars in wheelchairs
- Provides patient education on infection control and fall prevention
- Follows all isolation policies as instructed by the Unit Manager based on infection control policies and procedures
- Participate in environmental checks and purposeful rounds and inform the Unit Manager or Charge Nurse of any non compliance with safety standards
- Checks vacant rooms for admission readiness by following the Room Readiness checklist, escalating any maintenance issues or findings to the Unit Manager or Charge Nurse
- Remains presentable in the station, answers call bells and informs the Charge Nurse of any patient requests
Requirements
- Must be in good physical condition as the job requires staff to be on their feet most of the day and involves walking and lifting along with pushing beds, wheelchairs, stretchers, and equipment
- Previous experience in a healthcare setting or a support role is desirable.
- High School
- The ability to follow verbal and written instructions in English. Ability to speak Arabic preferred
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