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indeed

gaming technician

Rodeo Drive Bistro Grill Restaurant & Cafe
Dubai, UAE
Full Time
Mid
Onsite
AED 1,281/month / month
2 weeks ago
Customer ServiceGaming Equipment OperationTroubleshootingMaintenanceComplianceUpselling
Free

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Key skills for this role

Customer ServiceGaming Equipment OperationTroubleshooting
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Key Responsibilities

  • Greet and interact with guests professionally, providing information about available games and entertainment offerings.
  • Demonstrate and explain gaming equipment and rules to guests.
  • Promote responsible gaming behaviors in accordance with local legal standards.
  • Operate and monitor various gaming equipment as per set standards and requirements.
  • Troubleshoot and report technical issues with machines or gaming software.
  • Ensure proper handling, cleanliness, and maintenance of gaming equipment.
  • Conduct regular inspections of the gaming area to ensure safety, cleanliness, and readiness for guest use.
  • Ensure adherence to local regulations governing entertainment and leisure operations.
  • Maintain accurate logs of daily operations, including customer usage, incidents, and maintenance records.
  • Report any suspicious or non compliant behavior in line with responsible gaming guidelines.
  • Support implementation of in house promotions, tournaments, and gaming competitions to drive engagement and revenue.
  • Encourage upselling of premium entertainment packages and other food & beverage offerings.

Desired Attributes & Qualifications

  • Exceptional interpersonal and communication skills.
  • Energetic, enthusiastic, and guest focused mindset.
  • Detail oriented with excellent problem solving abilities.
  • Ability to handle high pressure, fast paced environments.
  • Strong understanding of customer service and guest retention principles.
  • Multilingual skills (English is mandatory, others advantageous).
  • Commitment to promoting ethical, inclusive, and responsible entertainment experiences.
  • High School Diploma or equivalent (Bachelor’s Degree in Hospitality, Business Administration, or Entertainment Management is an advantage).
  • Minimum 2 years experience in hospitality, entertainment, or gaming roles, preferably within the UAE.
  • Prior experience handling gaming consoles or arcade systems is highly desirable.
  • Familiarity with local compliance.

Pay

  • AED 1,281.19 AED 5,742.07 per month.

Work Location

  • In person.

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