Functional Analyst – HR Technology (SAP SuccessFactors)
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Key skills for this role
About the Role
CGI is seeking a Functional Analyst specializing in SAP SuccessFactors to support HR solution implementation and optimization. The role involves gathering requirements, configuring modules, and collaborating with cross-functional teams.
Key Skills for This Role
Responsibilities
- Act as the functional expert for SAP SuccessFactors within HR transformation projects
- Gather, analyze, validate, and document business and functional requirements
- Configure and optimize one or more SAP SuccessFactors modules according to business needs and SAP best practices
- Design functional solutions and ensure seamless integration with other HR and enterprise systems
- Collaborate with developers, architects, HR stakeholders, and integration teams throughout the project lifecycle
- Prepare functional specifications and support technical feasibility analysis
- Plan, coordinate, and execute functional testing activities, including SIT and UAT
- Investigate functional issues, perform root cause analysis, and recommend sustainable solutions
- Support production deployments and post implementation activities
- Provide functional support and guidance to business users
- Produce and maintain functional documentation, configuration documents, process flows, and user guides
- Participate in continuous improvement initiatives and recommend process optimization opportunities
Requirements
- Bachelor's degree in Computer Science, Information Systems, Business Technology, HR Information Systems, or related field
- Minimum 3 to 5 years of experience as a Functional Analyst working with SAP SuccessFactors
- Hands on experience configuring one or more SAP SuccessFactors modules
- Strong understanding of HR business processes and digital HR transformation
- Experience participating in end to end SAP SuccessFactors implementation projects
- Fluency in French and English (spoken and written)
Full Job Posting
Position Description
- CGI is looking for a Functional Analyst specializing in SAP SuccessFactors to support the implementation, enhancement, and optimization of enterprise Human Resources solutions.
- In this role, you will work closely with HR business teams, technical teams, architects, and integration specialists to analyze business requirements, configure SAP SuccessFactors modules, and deliver scalable, high quality HR solutions.
Responsibilities
- Act as the functional expert for SAP SuccessFactors within HR transformation projects
- Gather, analyze, validate, and document business and functional requirements
- Configure and optimize one or more SAP SuccessFactors modules according to business needs and SAP best practices
- Design functional solutions and ensure seamless integration with other HR and enterprise systems
- Collaborate with developers, architects, HR stakeholders, and integration teams throughout the project lifecycle
- Prepare functional specifications and support technical feasibility analysis
- Plan, coordinate, and execute functional testing activities, including System Integration Testing (SIT) and User Acceptance Testing (UAT)
- Investigate functional issues, perform root cause analysis, and recommend sustainable solutions
- Support production deployments and post implementation activities
- Provide functional support and guidance to business users
- Produce and maintain functional documentation, configuration documents, process flows, and user guides
- Participate in continuous improvement initiatives and recommend process optimization opportunities
Qualifications
- Bachelor's degree in Computer Science, Information Systems, Business Technology, Human Resources Information Systems, or a related field
- Minimum 3 to 5 years of experience as a Functional Analyst working with SAP SuccessFactors
- Hands on experience configuring one or more SAP SuccessFactors modules
- Strong understanding of HR business processes and digital HR transformation
- Experience participating in end to end SAP SuccessFactors implementation projects
- Experience with Agile delivery methodologies
Technical Skills
- SAP SuccessFactors
- Employee Central (EC)
- Recruiting
- Onboarding
- Performance & Goals
- Learning Management
- Compensation (asset)
- Succession & Development (asset)
- SAP Integration Suite (asset)
- Dell Boomi (asset)
- SAP CPI (asset)
- SAP Fiori (asset)
Soft Skills
- Strong analytical and problem solving skills
- Excellent communication and stakeholder management abilities
- Ability to translate business requirements into functional solutions
- Strong customer service orientation
- Team player with a proactive mindset
- Ability to work effectively with both technical and non technical stakeholders
- Strong organizational and documentation skills
Languages
- Fluency in French and English (spoken and written)
Salary Range
- Estimated salary range between $60,000 and $120,000
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