Front Office Clerk at Carrières Dynacare — Kelowna, CAN | Base Career

Full Job Posting

Join an award-winning "Top Employer" with meaningful and impactful career opportunities
Access a health and wellness benefits program that supports you and your loved ones
Grow and thrive with a dynamic, successful company through internal mobility opportunities
Invest in your future through RRSP match benefits and an employee stock purchase program
Experience a collaborative, diverse workforce that prioritizes dignity and respect for all
Providing customer services excellence answering incoming calls and providing clients, staff and patients with guidance and support

Handle incoming and outbound fax communications to physicians and providers
Manage LIS Fax console
Report distribution
Prepare recollection requisitions and maintain logs
Check and respond to emails arriving in the general info@ email box
Maintain physician register in LIS
Run outstanding reports to ensure result transmission to providers
Responsible to observe and comply with the policies of the company and applicable legal requirements with respect to confidential information and the protection of privacy
Contribute towards Dynacare’s learning and knowledge-based culture by sharing in the responsibility of training and skill development of new team members as requested.
Liaison with courier team regarding daily Provider office pick ups
High School Diploma required
Basic to intermediate knowledge of medical terminology
Experience in customer service required (minimum 3 years)
MOA certification an asset
Prioritize and self-manage within a deadline-oriented environment
Strong problem solving and issues resolution abilities
Ability to perform under pressure, and meet tight deadlines
Capability to apply interpersonal and communication skills and techniques to interact effectively with others at all levels within Dynacare

Front Office Clerk