Front of House Guest Relation Desk
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Previous experience in a luxury service environment, preferably within the UAE (5-star hotel, premium corporate setting, or high-end hospitality). Front office or reception expe.
Key Skills for This Role
Responsibilities
- Manage front desk operations and ensure a welcoming atmosphere
- Handle guest relations and VIP interactions with professionalism
- Maintain impeccable personal grooming and professional appearance
Requirements
- Previous experience in a luxury service environment, preferably within the UAE (5 star hotel, premium corporate setting, or high end hospitality)
- Front office or reception experience with a strong understanding of guest facing service standards
- Excellent verbal and written communication skills in English
- Ability to deliver and consistently exceed associate and guest satisfaction and engagement expectations
- Strong interpersonal skills with proven ability to establish and maintain positive relationships
- Proficiency in Microsoft Office 365 and familiarity with visitor management or reception management systems
- Good people management skills with a collaborative and proactive approach
- Immaculate personal grooming and professional appearance consistent with 5 star hotel or luxury corporate standards
- Well spoken with fluent, professional English communication
- Refined personal etiquette and conduct: courteous, composed, discreet, and solution oriented
- Strong brand awareness: ability to embody and project the organization’s values, culture, and image
- A naturally welcoming and professional appearance that instils confidence and comfort in visitors
Full Job Posting
Requirements
- Previous experience in a luxury service environment, preferably within the UAE (5 star hotel, premium corporate setting, or high end hospitality).
- Front office or reception experience with a strong understanding of guest facing service standards.
- Excellent verbal and written communication skills in English — well spoken, articulate, and confident in all interactions.
- Ability to deliver and consistently exceed associate and guest satisfaction and engagement expectations.
- Strong interpersonal skills with the proven ability to establish and maintain positive relationships with clients, customers, and service providers.
- Proficiency in Microsoft Office 365 and familiarity with visitor management or reception management systems.
- Good people management skills with a collaborative and proactive approach.
- Immaculate personal grooming and professional appearance consistent with 5 star hotel or luxury corporate standards at all times — polished, well presented, and dressed in accordance with the company's dress code policy.
- Well spoken with fluent, professional English communication — clear diction, warm tone, and confident delivery in all guests, client, and executive interactions.
- Refined personal etiquette and conduct: courteous, composed, discreet, and solution oriented — particularly under pressure or when managing VIP or senior stakeholder interactions.
- Strong brand awareness: the ability to embody and project the organization’s values, culture, and image as the face of the business.
- A naturally welcoming and professional appearance that instils confidence and comfort in all visitors from the moment they arrive.
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Dicetek LLC
QA Automation Tester-Arabic Speakers
Sharjah, UAE
Design, develop, and maintain automated test scripts for web, mobile, and API applications. Create and execute test plans, test cases, and test scenarios based on business requi...
Senior PLSQL Developer
Abu Dhabi, UAE
Design, develop, and optimize complex PL/SQL code, including stored procedures, functions, triggers, and packages, to enhance database performance and functionality. Lead the ar...
System Analyst-AML
Abu Dhabi, UAE
Design and implement robust Anti-Money Laundering (AML) systems, ensuring compliance with global regulations like BSA/USA PATRIOT Act and FATF. Analyze complex financial transac...
Data Governance Specialist
Abu Dhabi, UAE
Dicetek LLC is looking for a Data Governance Specialist with 8-11 years of experience in data governance, data management, or data quality. The role requires expert-level hands-on experience with Axon, data lineage, and
Data Governance-GDO Strategy
Abu Dhabi, UAE
Dicetek LLC seeks a Data Governance Analyst for GDO Strategy in Abu Dhabi. The role focuses on risk and financial reporting, data lineage, data quality management, and stakeholder engagement within banking. Requires stro
System Analyst
Abu Dhabi, UAE
Dicetek LLC is seeking a System Analyst with AML domain knowledge for a contract role in Abu Dhabi. The role involves requirements gathering, data analysis, SQL, and testing including SIT and UAT. Strong analytical and c
Senior PLSQL Developer
Abu Dhabi, UAE
Dicetek LLC is seeking a Senior PLSQL Developer with strong Oracle Database and PL/SQL expertise for a contract role in Abu Dhabi. The role involves advanced SQL optimization, ETL development, and data migration, with ex
QA Automation Tester-Arabic Speakers
Sharjah, UAE
Dicetek LLC is seeking an experienced Automation Tester with 4-8 years of experience to design, develop, and execute automated test scripts for web, mobile, and API applications. The role requires expertise in Selenium,
QA Automation Tester-Arabic Speakers
Sharjah, UAE
Senior PLSQL Developer
Abu Dhabi, UAE
System Analyst-AML
Abu Dhabi, UAE
Data Governance Specialist
Abu Dhabi, UAE
Data Governance-GDO Strategy
Abu Dhabi, UAE
System Analyst
Abu Dhabi, UAE
Senior PLSQL Developer
Abu Dhabi, UAE
QA Automation Tester-Arabic Speakers
Sharjah, UAE