Front Line Officer
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Key skills for this role
About the Role
Lumiere Skin & Cosmetic Groups seeks a Front Line Officer for its Al Ain branches to welcome patients, manage front desk operations, and ensure a smooth patient experience. Candidates should have a healthcare background or customer service experience, be Arabic-speaking, and possess strong organizational skills.
Key Skills for This Role
Responsibilities
- Greet and assist patients in a courteous and professional manner
- Manage appointments, inquiries, and front desk coordination
- Handle basic administrative and billing support
- Coordinate with medical and clinical staff as needed
Requirements
- Medical or healthcare related educational background preferred
- Previous front desk or customer service experience is an advantage
- Arabic speaking candidates are preferred
- Presentable, well spoken, and customer focused
- Strong organizational and communication skills
Full Job Posting
Job Overview
- We are a reputable skin and medical clinic seeking a Front Line Officer to be assigned to our Al Ain Branches.
- The role involves welcoming patients, managing front desk operations, and ensuring a smooth and professional patient experience.
Key Responsibilities
- Greet and assist patients in a courteous and professional manner.
- Manage appointments, inquiries, and front desk coordination.
- Handle basic administrative and billing support.
- Coordinate with medical and clinical staff as needed.
Requirements
- Medical or healthcare related educational background preferred.
- Previous front desk or customer service experience is an advantage.
- Arabic speaking candidates are preferred.
- Presentable, well spoken, and customer focused.
- Strong organizational and communication skills.
Work Location
- In person
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