Front Desk Representative
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
ABC Group Qatar is looking for a skilled Front Desk Representative to join their team in Doha. The role involves greeting customers, handling inquiries, providing product information, and supporting sales staff.
Key Skills for This Role
Responsibilities
- Greet and assist walk in customers, clients, and visitors in a professional manner
- Handle phone calls, WhatsApp messages, and email inquiries
- Provide basic product information and direct customers to the relevant sales team
- Maintain and update customer records, inquiry logs, and quotation details
- Support sales staff in preparing quotations and processing orders
- Coordinate with warehouse and delivery teams for order status and updates
- Ensure the reception area is clean, organized, and presentable at all times
- Handle customer complaints and escalate issues to the concerned department when necessary
- Follow company procedures and maintain a high level of customer service
Requirements
- Previous experience in a Front Desk, Receptionist, or Customer Service role
- Good communication skills in English (Arabic is an advantage)
- Basic computer knowledge (MS Office, email, WhatsApp business, etc.)
- Strong interpersonal and organizational skills
- Ability to multitask and handle customer queries professionally
- Valid Qatar ID (QID) is required
- Immediate joining is preferred
Full Job Posting
Overview
- ABC Project WLL is looking for a skilled and hardworking Front Desk Representative to join our team.
- The ideal candidate should have experience in customer service, reception duties, handling inquiries, and administrative support in a showroom or office environment while maintaining high standards of professionalism and communication.
Responsibilities
- Greet and assist walk in customers, clients, and visitors in a professional manner
- Handle phone calls, WhatsApp messages, and email inquiries
- Provide basic product information and direct customers to the relevant sales team
- Maintain and update customer records, inquiry logs, and quotation details
- Support sales staff in preparing quotations and processing orders
- Coordinate with warehouse and delivery teams for order status and updates
- Ensure the reception area is clean, organized, and presentable at all times
- Handle customer complaints and escalate issues to the concerned department when necessary
- Follow company procedures and maintain a high level of customer service
Requirements
- Previous experience in a Front Desk, Receptionist, or Customer Service role
- Good communication skills in English (Arabic is an advantage)
- Basic computer knowledge (MS Office, email, WhatsApp business, etc.)
- Strong interpersonal and organizational skills
- Ability to multitask and handle customer queries professionally
- Valid Qatar ID (QID) is required
- Immediate joining is preferred
What We Offer
- Salary based on experience and qualifications
- Friendly and professional work environment
- Opportunity for growth and career development
How to Apply
- Please send your CV to hr@abcgroupqatar.com
- Only shortlisted candidates will be contacted for an interview.
Compensation
- Pay: From QAR 4,000 per month
Work Location
- In person
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at ABC Group Qatar
Administrative Assistant
Doha, QAT
ABC Project WLL seeks an Admin & Legal Assistant to handle administrative tasks, basic legal documentation, and office coordination. The role requires experience in admin work and legal assistance, with strong organizati
Site Supervisor
Doha, QAT
Job Description ARC Interior WLL is seeking an experienced and proactive Site Supervisor – Interior Fit-Out to join our growing team. The ideal candidate will have hands-on experience in supervising interior fit-out and
Sales Executive
Doha, QAT
Job Description Buy On Budget Trading WLL is looking for a motivated and customer-focused Sales Executive to join our team. The ideal candidate should have basic sales experience and be able to handle online inquiries, w
Server/Cashier
Doha, QAT
Job Title: Waitress / Cashier Restaurant Name: Fried Chicken (Opening Soon) Location: Salwa Road Job Description: We are excited to announce the opening of our new restaurant, Fried Chicken, and we are looking for enthus