Front Desk Receptionist
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Key skills for this role
About the Role
Bulahej Group LLC is seeking a Front Desk Receptionist to greet visitors, manage phone calls, and perform administrative tasks. The role involves handling mail, office supplies, maintenance requests, and supporting staff visa and license renewals.
Key Skills for This Role
Responsibilities
- Greet and welcome visitors
- Answer, screen, and forward phone calls
- Handle incoming and outgoing mail
- Assist with administrative tasks such as filing and data entry
- Order office stationery and maintain supplies
- Process client inquiries and direct to appropriate department
- Handle maintenance complaints and follow up
- Prepare renewal contracts, maintenance reports, and forms for flats and villas
- Track insurance expiry and renew staff insurance
- Handle staff leave applications and submit for approval
- Follow up on staff visa, insurance, labour card, and company license renewals
- Assist PRO in renewal process by preparing documents
Requirements
- Professional demeanor and positive attitude
- Strong communication skills
- Ability to handle multiple tasks
- Confidentiality
Full Job Posting
Key Responsibilities
- Greet and welcome visitors, ensuring a positive first impression.
- Answer, screen, and forward incoming phone calls in a polite and professional manner.
- Provide general information about the organization and its services to clients or visitors.
- Handle incoming and outgoing mail.
- Assist in administrative tasks such as filing, data entry, and document preparation.
- Make order for office stationery, water & maintain the same.
- Process client or customer inquiries and direct them to the appropriate department or individual.
- Handle maintenance complain, forward the same to maintenance dept & do follow up
- Prepare renewal contract, maintenance report, renewal / non renewal forms for Flats & villa.
- Track insurance expiry and make renewal for staff
- Handle staff leave application and submit the same for approval.
- Follow up with staff visa, insurance, labour card, company licenses expiry & renewal
Additional Details
- Prepare file/ folder for each individual staff & maintain the same.
- Assist PRO in renewal process by making sure all documents are ready.
- Manage office equipment and troubleshoot minor issues as needed.
- Coordinate with other departments to ensure smooth communication and workflow.
- Maintain confidentiality of sensitive information.
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