Front Desk Officer - Riyadh

Location: Riyadh, KSA

About Us

Responsibilities**

• Customer Reception: Greet visitors and clients warmly and direct them to their desired location within the facility.
• · Providing Information: Offer basic information about the products or services provided and answer any inquiries clients may have.
• · Directing Phone Calls: Route incoming calls to the appropriate departments within the facility and handle simple inquiries over the phone.
• · Handling Complaints: Address complaints professionally, striving to resolve them promptly or directing them to the appropriate person.
• · Scheduling Appointments: Organize the schedule for pre-booked appointments to ensure no overlaps.
• · Problem-Solving: Work to resolve any issues clients may face related to the services or products offered.
• · Offering Additional Assistance: Provide extra help to clients by guiding them around the facility or advising on product choices.
• · Maintaining a Positive Work Environment: Contribute to a positive work environment by interacting politely and professionally with clients and colleagues.
• If you are excited about joining the beauty and fitness industry and eager to make a positive impact, we want to hear from you!### **Requirements**
• High school diploma or equivalent
• Previous experience in customer service or front desk roles (fitness or hospitality preferred)
• Friendly, professional, and confident communication skills
• Ability to handle member inquiries, registrations, and basic sales
• Basic computer skills (booking systems, MS Office, or CRM software)
• Presentable appearance and positive attitude

Benefits

• Competitive salaries, benefits, and incentives
• Comprehensive health coverage
• Exceptional work environment
• Specialized training
• Career growth opportunities
• Opportunities on a global level
• 30 days of paid annual leave

Experience & Education