Front Desk Coordinator at Victoria Park Medispa — Toronto, CAN | Base Career

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Hi, I’m Katherine and I’m part of the HR team at Victoria Park Medispa Group, and I’ll be honest, our Front Desk Coordinators are the heartbeat of our clinics.

You’re not “just” answering phones or booking appointments.

You’re creating first impressions, calming nerves, building trust, and helping our clients feel confident, cared for, and excited about their experience with us.

At Victoria Park, we don’t do ordinary.

We’re shaping the future of medical aesthetics in Canada, and that takes warm people, sharp minds, and a whole lot of heart.

Intrigued?

Keep reading, this might be the opportunity you’ve been looking for.

A Day in the Life as a Front Desk Coordinator

We are looking for a Full-time Front Desk Coordinator to join our Toronto Bay team!

You'll be the first friendly face and voice our client’s experience.

Your days are fast paced, varied, and never boring.

You’ll juggle client interactions, scheduling, administrative details, and collaboration with physicians and technicians all while keeping the clinic running smoothly and professionally.

Your goal?

To deliver an exceptional client experience from the moment someone contacts us, while supporting our medical and operations teams behind the scenes.

You’ll be:

Welcoming clients in person and on the phone with warmth, professionalism, and confidence
Guiding clients through questions about our medical aesthetic treatments
Booking appointments and ensuring schedules are optimized for physicians and technicians
Managing patient check-ins, checkouts, and re-bookings seamlessly
Processing medical billing and invoices with accuracy and discretion
Providing administrative support to physicians and the Operations Manager
Jumping into special projects and supporting clinic operations as needed
Making sure no detail slips through the cracks

What We’re Looking For

You’re someone who:

Naturally connects with people and enjoys building relationships
Has a positive, proactive, “I’ve got this” attitude

1–2 years of experience in an administrative, coordination, or client-facing role (clinic or healthcare experience is an asset, not a must)
Strong communication skills both verbal and written
Comfort with sales conversations and guiding clients toward the right services
Excellent organizational skills and sound judgment
Strong computer literacy and administrative confidence
Ability to follow processes accurately with limited supervision
Flexibility to support clinic scheduling needs
Background or interest in aesthetics and wellness is a strong asset

Position type: This position is a permanent full-time role and is a replacement position.

Compensation: $20 per hour.

Starting rate will be determined based on relevant skills and experience.

What’s In It for You (Why Join Us?)

You’ll have real responsibility from day one, no bench-warming here
You’ll work in a beautiful, professional, and supportive clinic environment
You’ll be part of a team that genuinely values kindness, excellence, and collaboration
You’ll receive employee discounts on our medispa services and skincare products
You’ll have access to health, dental, and vision benefits
You’ll enjoy ongoing training and development, plus access to our company Kindle library
You’ll be eligible to participate in our Learning Matching Fund to support your personal and professional growth

Front Desk Coordinator

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