paycor
Front Desk Agent (Part Time)
General Hotels Corporation
Lafayette, USA
Part-time
Entry
Onsite
Discovered 1 weeks ago
Free
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- Welcome guests with a friendly and professional attitude
- Complete guest check-ins and check-outs efficiently and accurately
- Answer phone calls, emails, and guest inquiries promptly
- Assist guests with reservations, room requests, and special accommodations
- Process guest payments and maintain accurate billing records
- Handle guest concerns professionally and work toward positive resolutions
- Maintain accurate guest information and room assignments
- Provide information regarding hotel amenities, services, and local attractions
- Collaborate with Housekeeping, Maintenance, and other departments to ensure guest satisfaction
- Maintain a clean, organized, and guest-ready front desk environment
- Follow company policies, brand standards, and operational procedures
- Support overall hotel operations as needed
- Previous customer service experience required
- Previous hotel or hospitality experience preferred, but not required
- Strong communication and interpersonal skills
- Professional appearance and positive attitude
- Ability to multitask in a fast-paced environment
- Strong organizational and problem-solving abilities
- Basic computer proficiency and phone skills
- Strong attention to detail and accuracy
- Ability to work flexible schedules, including weekends and holidays
- Reliable attendance and strong work ethic
- Medical, Dental, and Vision Insurance Options
• Supplemental Life Insurance
- 401(k) with Company Match
• Company Paid Employee Assistance Program
- Perks through Benefit Hub
• Generous Time Off Package
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