Front Desk Agent - Arabic Speaker
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Key skills for this role
Role Overview
The employer is seeking a Front Desk Agent who is fluent in Arabic.
The position provides customer service to guests and supports smooth front desk operations.
The position is based at Riviera Rayhaan by Rotana Doha.
Key Skills for This Role
Full Job Posting
Role Overview
The employer is seeking a Front Desk Agent who is fluent in Arabic.
The position provides customer service to guests and supports smooth front desk operations.
The position is based at Riviera Rayhaan by Rotana Doha.
Job Responsibilities
- Greet and welcome guests in a professional and friendly manner.
- Answer phone calls and direct them to the appropriate department.
- Check guests in and out and process payments.
- Handle guest requests and inquiries promptly and efficiently.
- Maintain a clean and organized front desk area.
- Assist with administrative tasks as needed.
Candidate Requirements
- Fluency in Arabic and English.
- Proven experience in a customer service role.
- Strong communication and interpersonal skills.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in basic computer applications.
- Flexibility to work different shifts, including evenings and weekends.
Additional Skills
- Strong customer service orientation.
- Good organizational skills and attention to detail.
- Knowledge of basic computer applications and office equipment.
- Problem-solving and conflict resolution abilities.
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