Front Desk Administrator - Premium Dental Clinic
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Key skills for this role
About the Role
Premium dental clinic in Dubai seeks a Front Desk Administrator to build warm patient relationships, manage appointments, and coordinate front-desk operations. Requires 2+ years reception experience, strong service mindset, and fluent English.
Key Skills for This Role
Responsibilities
- Welcoming and assisting patients on arrival
- Scheduling, confirming, rescheduling, and canceling appointments
- Advising patients on services, pricing, and current offers
- Communicating with patients by phone and messaging apps
- Maintaining patient records and day to day documentation
- Coordinating front desk operations and keeping the reception area in order
- Following confidentiality standards and internal clinic procedures
Requirements
- 2+ years of front desk / reception experience
- Strong service mindset and attention to the patient experience
- Confident sales, phone, and appointment handling skills
- Warm, tactful, and natural communication style
- Ability to hear what a patient needs and suggest the right solution
- Fluent English
- Confident MS Office user
- Clear communication, reliability, proactivity, and a team player attitude
Full Job Posting
About the Role
- Premium dental clinic in Dubai is hiring a Front Desk Administrator.
- We're looking for someone who turns a nervous patient into a loyal one.
What we offer
- Official employment under UAE labor law
- Medical insurance
- Full time role, 24 month contract
- Salary from AED 7,000/month + bonuses
- A friendly team and real opportunities for professional growth
Your responsibilities
- Welcoming and assisting patients on arrival
- Scheduling, confirming, rescheduling, and canceling appointments
- Advising patients on services, pricing, and current offers
- Communicating with patients by phone and messaging apps
- Maintaining patient records and day to day documentation
- Coordinating front desk operations and keeping the reception area in order
- Following confidentiality standards and internal clinic procedures
What we're looking for
- 2+ years of front desk / reception experience
- Strong service mindset and attention to the patient experience
- Confident sales, phone, and appointment handling skills
- A warm, tactful, and natural communication style
- The ability to hear what a patient needs and suggest the right solution
- Fluent English
- Confident MS Office user
- Clear communication, reliability, proactivity, and a team player attitude
Nice to have
- Experience in a medical or dental clinic
- Familiarity with dental terminology
- Experience working with premium segment clients
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