French Bilingual Administrative Assistant

Primary function

Key accountabilities

Required skills & experience

• Solid understanding of Legal Aid Ontario services including legal and financial eligibility. •Knowledge of the operations of Legal Aid Ontario to ensure calls are appropriately directed and queries are answered •Experience in front-line reception or customer service position including working with vulnerable clients. •Ability to manage competing priorities and prioritize tasks in a high-pressure and fast-paced office environment. •Must be able to deal effectively and calmly with vulnerable clients, including those with mental health and/or addiction issues, both on phone and in person. •Physical Demands: Extended periods of sitting, minimal supervision, ongoing telephone work and ongoing verbal contact with staff and the public, light lifting of office supplies. •Intermediate level skill in Microsoft Office programs and Adobe programs (PDFs etc.). •French language skills, both oral and written are required (Candidates will be tested on their French language skills). To apply submit a cover letter & résumé. Final candidates for this position will be required to undergo a criminal record check. This position is collectively represented by the Ontario Public Service Employees Union (OPSEU) Local 525 and, therefore, union dues will be deducted bi-weekly. Note: If a permanent employee, currently represented by OPSEU, is the successful candidate for this opportunity, they will return to their home position at the conclusion of this assignment, if the position continues to exist. Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly. Only those candidates selected for an interview will be notified. First time applying to LAO? You will need to create a profile AND then apply for the position. Already have an Njoyn account? Just sign in and select "my jobs" to apply. Once you have successfully applied you will receive a confirmation email. Trouble applying? For telephone support please call 1-877-427-7717 or email: candidate.njoynhelp@cgi.com.