Freight Operations Manager
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Key skills for this role
About the Role
Emex DWC seeks a Freight Operations Manager to lead end-to-end logistics at its DWC facility, covering inbound/outbound international shipments by air, sea, and land. Requires 7+ years of freight/logistics experience, strong knowledge of international shipping regulations, and team leadership skills.
Key Skills for This Role
Responsibilities
- Lead end to end logistics operations at DWC facility covering inbound and outbound international shipments by air, sea, and land
- Own shipment execution, cost control, and stakeholder communication
- Lead, coach, and develop the freight operations team, setting clear KPIs
- Act as primary escalation point for freight related operational issues
- Drive process improvement initiatives to enhance efficiency, reduce costs, and improve service levels
- Provide senior management with regular reporting on shipment performance, cost metrics, and team output
Requirements
- Proven experience in freight, logistics, or supply chain operations, preferably in automotive parts or high volume wholesale distribution
- Strong skills in shipment planning, carrier coordination, and route optimization
- Knowledge of international shipping regulations, customs requirements, Incoterms, and trade documentation
- Ability to analyze freight costs and performance data
- Proficiency with logistics, warehouse, or ERP systems and MS Excel
- Excellent written and verbal communication skills in English
- Demonstrated people management abilities
- Bachelor's degree in Supply Chain Management, Logistics, Business, or related field
- Eligibility to work on site in Dubai
Full Job Posting
Company Description
- Emex DWC is the largest online wholesale store for OEM and aftermarket automotive parts in Dubai.
- Serves more than 10,000 customers in 67 countries and offers over 25 million items through its online platform.
About the Role
- We are looking for a seasoned Freight Operations Manager to lead end to end logistics operations at our DWC facility.
- Covers inbound and outbound international shipments by air, sea, and land.
- You will own shipment execution, cost control, and stakeholder communication while building a high performing team.
Preferred Candidate Profile
- Deep experience in European Market, United Kingdom, South Africa.
- Deep familiarity with trade lanes, freight standards, and business culture from these regions is a key differentiator.
- Candidates who have managed multi corridor freight operations connecting these markets to the GCC/MENA region are especially encouraged.
Qualifications
- Proven experience in freight, logistics, or supply chain operations, preferably in automotive parts or high volume wholesale distribution.
- Strong skills in shipment planning, carrier coordination, and route optimization.
- Knowledge of international shipping regulations, customs requirements, Incoterms, and trade documentation.
- Ability to analyze freight costs and performance data, identify process bottlenecks, and implement continuous improvements.
- Proficiency with logistics, warehouse, or ERP systems and solid MS Excel skills.
- Excellent written and verbal communication skills in English; additional languages are an advantage.
- Demonstrated people management abilities, including coordinating cross functional teams and working with external logistics partners.
- Strong organizational and time management skills, with attention to detail.
- Bachelor’s degree in Supply Chain Management, Logistics, Business, or a related field; relevant professional certifications (e.g., APICS, CSCMP) are a plus.
- Eligibility to work on site in Dubai and willingness to adapt to changing operational needs.
Team Leadership
- Lead, coach, and develop the freight operations team — setting clear KPIs and fostering a culture of accountability and continuous improvement.
- Act as the primary escalation point for all freight related operational issues across internal and external stakeholders.
- Drive process improvement initiatives to enhance operational efficiency, reduce costs, and improve service levels.
- Provide senior management with regular reporting on shipment performance, cost metrics, and team output.
What We Offer
- Competitive package commensurate with experience.
- Leadership role with genuine autonomy over a critical operational function.
- Exposure to diverse global trade corridors and a multinational team.
- Clear growth path within a fast scaling automotive trading and logistics business.
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