Fraud Protection Solution Manager
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Key skills for this role
About the Role
Group-IB seeks a Fraud Protection Solution Manager to bridge fraud prevention technologies and client business challenges. You will lead pre-sales activities, conduct product demos and POCs, and design solution architectures.
Key Skills for This Role
Responsibilities
- Serve as the primary subject matter expert for fraud protection solutions throughout the sales cycle
- Conduct product demonstrations, Proof of Concepts, and workshops to showcase fraud detection and prevention capabilities
- Oversee and coordinate pre sales activities, ensuring seamless execution and alignment with customer objectives
- Assess customer needs, fraud risks, and regulatory requirements to recommend optimal fraud prevention strategies
- Develop comprehensive project documentation to ensure alignment with project requirements
- Work with customers to design and refine solution implementation architecture
- Prepare and present technical proposals, RFP responses, and compliance documentation
- Gather customer feedback and relay insights to product teams to enhance solution offerings
- Deliver seminars and training sessions on product capabilities, industry best practices, and implementation strategies
- Represent the company at marketing events, including exhibitions, podcasts, webinars, and public speaking engagements
- Assist clients during POCs by defining success criteria, overseeing solution installation, and coordinating technical tasks
- Assist clients during Solution Delivery with installation and configuration of Group IB solutions
Requirements
- Minimum 3 years experience in cybersecurity or fraud prevention, or 5 years in high tech IT industries
- Proven track record in pre sales, solution consulting, or technical sales within fraud prevention, cybersecurity, or related fields
- Deep understanding of information security, including key threats, evolving fraud tactics, and advanced protection mechanisms
- Hands on experience with fraud detection tools, session based fraud prevention, enterprise fraud management systems, authentication technologies, risk based scoring models, behavioral biometrics
- Ability to translate complex technical concepts into clear, business focused insights
- Solid understanding of modern operating systems, including mobile platforms, their architectures, security features, and vulnerabilities
- Solid understanding of front end/API integrations
- Proficiency in cryptographic principles and their applications in fraud prevention and cybersecurity
- Strong communication skills
- Proactive mindset with strong commitment to continuous learning
- Fluency in Arabic and English
- Fluency in French is highly appreciated
Full Job Posting
About the Role
- This role is at the intersection of technology, security, and business, providing an opportunity to make a real impact in fighting financial crime.
- As a Solution Manager, you will bridge the gap between cutting edge fraud prevention technologies and real world business challenges.
- The position offers exposure to a variety of industries, high level engagements with key stakeholders, and the chance to shape the future of fraud prevention strategies.
Your Mission
- Serve as the primary subject matter expert (SME) for fraud protection solutions throughout the sales cycle.
- Conduct product demonstrations, Proof of Concepts (POCs), and workshops to showcase fraud detection and prevention capabilities.
- Oversee and coordinate pre sales activities, ensuring seamless execution and alignment with customer objectives.
- Assess customer needs, fraud risks, and regulatory requirements to recommend optimal fraud prevention strategies.
- Develop comprehensive project documentation to ensure alignment with project requirements.
- Work with customers to design and refine solution implementation architecture, ensuring alignment with their technical and business needs.
- Prepare and present technical proposals, RFP responses, and compliance documentation.
- Gather customer feedback and relay insights to product teams to enhance solution offerings.
- Deliver seminars and training sessions on product capabilities, industry best practices, and implementation strategies.
- Represent the company at marketing events, including exhibitions, podcasts, webinars, and public speaking engagements.
- Assist clients during POCs by defining success criteria, overseeing solution installation, and coordinating technical tasks such as integration, deployment, testing, and configuration.
- Assist clients during Solution Delivery with installation, and configuration of Group IB solutions at the customer's site or remotely.
What We Are Looking For
- Minimum 3 years’ experience in cybersecurity or fraud prevention, or 5 years in high tech IT industries.
- Proven track record in pre sales, solution consulting, or technical sales within fraud prevention, cybersecurity, or related fields.
- Deep understanding of information security, including key threats, evolving fraud tactics (botnets, malware, social engineering), and advanced protection mechanisms.
- Hands on experience with fraud detection tools, session based fraud prevention, enterprise fraud management (EFM) systems, authentication technologies, risk based scoring models, behavioral biometrics.
- Ability to translate complex technical concepts into clear, business focused insights for diverse stakeholders.
- Solid understanding of modern operating systems, including mobile platforms, their architectures, security features, and vulnerabilities.
- Solid understanding of front end/API integrations.
- Proficiency in cryptographic principles and their applications in fraud prevention and cybersecurity.
- Strong communication skills to convey technical insights in alignment with business objectives.
- Proactive mindset with a strong commitment to continuous learning and professional growth to become a recognized expert in the field.
What Sets You Apart
- Familiarity with network technologies (DNS, DHCP, IP, OSI/ISO, SSL, VPN, etc.).
- Knowledge of various operating systems and their security frameworks.
- Understanding of web, Android, and iOS application architectures.
- Experience with web technologies (browsers, web servers, HTML/CSS, JavaScript, frameworks, protocols, etc.).
- Knowledge of the banking ecosystem and payment industry technologies.
- Fluency in Arabic and English.
- Fluency in French is highly appreciated.
Why Choose Group IB
- Work with real stakes: investigate active cybercriminal groups, respond to breaches affecting critical infrastructure.
- Grow your way: choose your own path as a technical expert, step into leadership, move across teams, or relocate to one of our Digital Crime Resistance Centers.
- We fund professional certifications at company expense — whether you're pursuing CEH, CISSP, OSCP, or specialized certifications.
- Work alongside industry leaders; our Unified Risk Platform is recognized by Gartner, Forrester, KuppingerCole, and Datos Insights.
- Real challenges, real expertise: take on complex, real world problems alongside adversary centric researchers and incident response experts.
- A team that is genuinely international, with a shared mission: fighting cybercrime and making the world safer.
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