Foward Deployed Engineer - Enterprise

Titan is building the AI workforce for IT. We deploy AI agents across our portfolio of Managed Service Providers and enterprise customers: agents that monitor, triage, and resolve work across the service desk, infrastructure, security, identity, endpoint, and application operations. The result is faster resolutions, better uptime, and more proactive, personalized support, delivered 24/7.

In under a year we've raised over $100M from General Catalyst, 8VC, and CalPERS, acquired market-leading MSPs like RFA, and put agents into production in large enterprises. We've automated 100K+ tickets across 400+ customers. Our tech team has talent from Scale AI, CoreWeave, Vanta, Dropbox, Meta, FiveRings, TwoSigma, Harvard, Stanford, and MIT.

Joining Titan means helping redefine how work gets done in IT services, and building a $100B company.

As a Forward Deployed Engineer, you own client engagements end to end, operating at the intersection of IT operations and the Titan AI platform. You bring clients onto Titan: learning their environment, mapping their systems, encoding their policies, and standing up the engagement. From there you're their single point of contact through onboarding and strategic projects, driving both the relationship and the technical work.

This role is focused on serving our enterprise clients.