Client Partner

Serve as the primary post-sale point of contact for key client stakeholders, owning the relationship from kickoff through successful adoption

Manage multiple client engagements simultaneously, balancing priorities across accounts without losing quality or momentum

Lead client calls, executive meetings, and kickoff meetings - setting the agenda, driving decisions, and keeping momentum

Champion the client perspective internally - distilling feedback into clear product signals and working directly with Titan's product and engineering teams to shape roadmap decisions and drive continuous improvement

Partner closely with Titan's Forward Deployed Engineers as the strategic client lead throughout the full delivery lifecycle

Identify and explore potential high-value use-cases and expansion opportunities in collaboration with senior client stakeholders

Lead enablement sessions with users and key stakeholders, building the AI literacy and advocacy needed for lasting adoption

Project-manage platform onboarding, implementation milestones and priorities - tracking progress, surfacing risks, and keeping engagements on schedule

Develop and maintain project plans, status reports, and escalation paths for client stakeholders