Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform.
As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes.
This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work.
At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
We are seeking a Forward Deployed Software Engineer who excels at both deep technical problem‑solving and high‑impact customer interaction.
This hybrid role blends advanced embedded engineering with developer‑facing responsibilities, serving as the technical bridge between our internal teams, partner ecosystem, and enterprise customers.
You will act as the senior technical lead for customizing and extending our embedded platform—owning integrations, API‑driven experiences, application‑layer enhancements, and customer solution delivery.
This role includes hands-on development work across Python, React, AWS, and Django, as well as direct collaboration with customers, partners, and indirect channel teams to ensure successful adoption of our platform.
Customer Collaboration & Developer Relations Serve as the primary technical interface for customers, partners, and indirect channel teams. Host technical discussions, requirement‑gathering sessions, and architecture reviews directly with customers. Provide developer support , guidance, and best practices for integration and implementation. Represent the embedded team in developer‑facing demos, product enablement, and partner technical workshops . Translate customer needs into actionable engineering tasks, ensuring platform capabilities align with business goals. Platform Customization & Embedded Engineering Lead the design and implementation of custom features, enhancements, and integrations across our platform. Develop application‑layer components and service extensions using Python , Django , and REST‑based APIs. Build and integrate customer‑facing portal/UI components in React . Leverage AWS services to build scalable, cloud-backed integrations. Architecture, API & Systems Integration Own the documentation and development of APIs, SDKs, and interface design documents (IDDs). Ensure seamless integration between on‑device components, microservices, and customer systems. Technical Troubleshooting & Tier‑3 Support Diagnose and resolve complex issues. Provide senior‑level technical escalation support for customers and internal teams. Lead root‑cause analysis and drive long‑term corrective improvements across the platform. Project Delivery & Leadership Lead customer‑specific development initiatives from ideation through deployment. Own timelines, deliverables, and technical direction for customization projects. Mentor junior engineers and influence cross‑team engineering best practices.
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Serve as the primary technical interface for customers, partners, and indirect channel teams.
Host technical discussions, requirement‑gathering sessions, and architecture reviews directly with customers.
Provide developer support , guidance, and best practices for integration and implementation.
Represent the embedded team in developer‑facing demos, product enablement, and partner technical workshops .
Translate customer needs into actionable engineering tasks, ensuring platform capabilities align with business goals.
Lead the design and implementation of custom features, enhancements, and integrations across our platform.
Develop application‑layer components and service extensions using Python , Django , and REST‑based APIs.
Build and integrate customer‑facing portal/UI components in React .
Leverage AWS services to build scalable, cloud-backed integrations.
Own the documentation and development of APIs, SDKs, and interface design documents (IDDs).
Ensure seamless integration between on‑device components, microservices, and customer systems.
Diagnose and resolve complex issues.
Provide senior‑level technical escalation support for customers and internal teams.
Lead root‑cause analysis and drive long‑term corrective improvements across the platform.
Lead customer‑specific development initiatives from ideation through deployment.
Own timelines, deliverables, and technical direction for customization projects.
Mentor junior engineers and influence cross‑team engineering best practices.
Bachelor's Degree in Computer related discipline or equivalent work experience
7 years of experience in Related field or the equivalent combination of education and experience.
Expertise in Python , with experience building backend services or integration layers (Django strongly preferred).
Proficiency in React for developing customer‑facing interfaces or partner tools.
Experience with AWS (Lambda, API Gateway, S3, CloudWatch, IAM, or related services).
Strong experience with embedded systems development.
Experience with API design, interface documentation, and integration workflows.
Excellent communication skills with the ability to convey complex technical concepts to diverse audiences, including customers and indirect channel partners.
Proven success in customer-facing engineering , developer support, or solutions engineering roles.
Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or related field.
• CI And CD - Preferred
Act with uncompromising integrity.
Provide outstanding service and build trusted relationships.
Drive innovation in our products and services and continually improve our processes.
Work in partnership and support each other.
Be personally accountable and deliver on commitments.
Treat each other with respect and dignity.
We value your well-being: We provide over 21 comprehensive rewards, including medical coverage, virtual wellness classes, tuition reimbursement, 401(k) + employer match, adoption assistance, financial assistance, and much more.
We value your time: From paid time off to company holidays, culture days, and comprehensive work-life balance programs, we will ensure you have the flexibility you need to be your best.
We value your development: Our award-winning training and development programs empower our employees with ongoing learning opportunities to give you the building blocks to grow your career.
We value your perspective: Our company culture reflects the diversity of our employees. We want you to be you and your voice to be heard.
We value our communities: We offer paid time off for volunteerism and promote many company-wide and local initiatives that benefit organizations you care about.
About Paychex
Software & SaaS19000 employeesFounded 1971
Provider of integrated human capital management and payroll services.