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We’re looking for a Forward-Deployed Product Manager to serve as the key bridge between our clients and internal product and engineering teams. You’ll play a vital role in extracting requirements, managing communications, and supporting successful deployments led by the technical team. This client-facing, high-context role focuses on clarity, alignment, and speed.
Tailor is a pioneer in Headless ERP technology. Our platform empowers companies to build internal workflows that adapt to their unique needs — faster, smarter, and developer-first.
We’re looking for a Forward-Deployed Product Manager to serve as the key bridge between our clients and internal product and engineering teams. You’ll play a vital role in extracting requirements, managing communications, and supporting successful deployments led by the technical team. This client-facing, high-context role focuses on clarity, alignment, and speed.
Gather and Clarify Requirements Work directly with clients to understand business needs and pain points Translate those needs into clear, prioritized requirements for engineers
Work directly with clients to understand business needs and pain points
Translate those needs into clear, prioritized requirements for engineers
Own the Client Relationship Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery Proactively manage expectations, timelines, and feedback loops.
Act as the main point of contact for client-facing conversations during onboarding, scoping, and delivery
Proactively manage expectations, timelines, and feedback loops.
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, USA
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, USA
Support Internal Teams Provide context and clarity to engineers to help ensure smooth delivery. Ensure alignment between what was requested, what’s being built, and what’s being shipped.
Provide context and clarity to engineers to help ensure smooth delivery. Ensure alignment between what was requested, what’s being built, and what’s being shipped.
Build Repeatable Patterns Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments. Help improve internal handoff flows, requirement intake, and communication patterns.
Identify recurring client needs and help formalize templates, docs, or processes to streamline future deployments.
Help improve internal handoff flows, requirement intake, and communication patterns.
Shape the Product Roadmap
Distil recurring customer insights into strategic themes, prioritized high-impact features, and propose data-driven roadmap that advances Tailor’s vision.
2+ years in a Software Company Relevant experience in a SaaS, ERP, or composable software environment is preferred, especially with an understanding of modular solutions, low-code platforms, or customer-centric software deployments.
Relevant experience in a SaaS, ERP, or composable software environment is preferred, especially with an understanding of modular solutions, low-code platforms, or customer-centric software deployments.
5+ years in product management, solutions, customer success, or consulting roles with strong client interaction Proven ability to engage with both technical and non-technical stakeholders. Experience managing customer relationships, translating business needs into actionable product requirements, and facilitating customer-driven product changes.
Proven ability to engage with both technical and non-technical stakeholders. Experience managing customer relationships, translating business needs into actionable product requirements, and facilitating customer-driven product changes.
Exceptional communication skills — you can make complex things sound simple and actionable.
Organized, structured thinker who can reduce ambiguity
Technically fluent enough to collaborate with engineers and ask the right questions
Based in or willing to be frequently present in Los Angeles. ~20% travel.
Travel requirements/expectations. 15-20%
Experience with ERP, internal tools, or operational SaaS products
Familiarity with APIs, data workflows, or developer platforms
Consulting or customer onboarding background
Comfortable supporting multiple stakeholders and balancing competing priorities
API-first platform for building customizable enterprise resource planning systems.
Visit company websiteJobs and hiring trendsUSD 130000-170000 yearly / year
Full-time
Senior · 2+ years experience
Remote
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