Forward-Deployed Product Designer - FDPSD (US Remote)

Partner closely with forward-deployed engineers and product managers to ensure that what is designed, built, and shipped is aligned.

Help reduce ambiguity by turning customer conversations into actionable design decisions and implementation-ready requirements.

Communicate tradeoffs clearly across technical and non-technical stakeholders.

Support onboarding, scoping, delivery, and iteration cycles with strong design judgment and customer empathy.

Identify recurring customer needs, workflows, screens, and interaction patterns across deployments.

Contribute those learnings back into Tailor’s design system, UI libraries, templates, and internal implementation patterns.

Help create repeatable design artifacts that make future deployments faster, more consistent, and higher quality.

Improve internal handoff flows, requirement intake, design documentation, and customer communication patterns.

Distill recurring customer insights into strategic product themes and high-impact feature opportunities.

Partner with product and engineering teams to prioritize improvements that advance Tailor’s platform vision.

Use customer project learnings to help Tailor evolve from custom implementation patterns into scalable product capabilities.

Strong experience designing software products, preferably in SaaS, enterprise software, ERP, internal tools, operational systems, or developer platforms.

Ability to design complex, workflow-heavy products used by multiple roles and stakeholders.

Experience moving from ambiguous customer problems to clear product experiences and implementation-ready design specs.

Organized, structured thinker who can reduce ambiguity and create clarity across teams.

Strong understanding of design systems, reusable components, interaction patterns, and product consistency.

Able to balance customer-specific needs with scalable product and platform patterns.

With the help of coding agents (Claude Code, Codex, etc.), you are expected to produce working prototype, submit PR, collaborate effectively with engineers, understand implementation tradeoffs, and ask the right questions.

Familiarity with APIs, data models, workflows, permissions, or configurable software platforms is a strong plus.

Experience with ERP, internal tools, operational SaaS, supply chain, inventory, order management, finance, or commerce systems.

Experience designing for low-code, no-code, composable, or developer-first platforms.

Consulting, implementation, or customer onboarding experience.

Experience contributing to or maintaining a design system or component library.

Comfortable supporting multiple stakeholders and balancing competing priorities across customer delivery and internal product work.

You’ll work directly with the product team on a fast-growing platform solving real operational pain. If you love being the voice of the customer, reducing friction, and making teams more effective — let’s talk. Apply now and help us shape the future of Headless ERP.