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Key skills for this role
At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable.
As a Forward Deployed Engineering Intern on the AI Agent team, you’ll support real-world AI deployments and gain hands-on experience with AI systems in customer environments.
What You'll Do:
Assist in developing and configuring AI agents using Cresta’s platform tools.
Help build and test integrations between AI agents and external systems (like APIs or data sources).
Support performance tuning and troubleshooting of AI agent prototypes.
Work with customers and internal engineering teams to understand requirements and iterate on solutions.
Participate in team demos, feedback sessions, and learning opportunities.
This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment.
At Cresta, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are focused on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we develop are cost-effective, secure, and reliable.
As a Forward Deployed Engineering Intern on the AI Agent team, you’ll support real-world AI deployments and gain hands-on experience with AI systems in customer environments.
What You'll Do:
Assist in developing and configuring AI agents using Cresta’s platform tools.
Help build and test integrations between AI agents and external systems (like APIs or data sources).
Support performance tuning and troubleshooting of AI agent prototypes.
Work with customers and internal engineering teams to understand requirements and iterate on solutions.
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Participate in team demos, feedback sessions, and learning opportunities.
This role provides mentorship and exposure to customer-facing technical problem solving in a fast-moving AI/Product environment.
Enrolled in a Bachelor’s or Master’s degree program in Computer Science, Engineering, or a related field.
Experience writing code in Python (or another general-purpose language).
Basic understanding of programming fundamentals and software development best practices.
Strong interest in artificial intelligence, machine learning, or software engineering.
Excellent communication skills and willingness to collaborate with teammates and customers.
Nice-to-Haves
Experience with APIs, web development, or cloud platforms.
Prior coursework or projects involving AI/ML concepts or LLMs.
Exposure to prompt engineering or similar experimentation.
Compensation: CAD $30-50/hour Perks:
Lunch and dinner can be expensed (up to $25 each) while working in the office
Well-stocked office with snacks and drinks
Convenient downtown location near Union Station (public transit accessible)
PTO: 4 days
Exposure to cutting-edge AI systems in production
This posting will be used to fill a newly-created role.
We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai
AI platform for enterprise contact centers that coaches agents in real time, automates quality management, and deploys virtual agents to transform customer interactions.
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