Forward Deployed Engineer

Cybersecurity titans are born when a new attack vector overwhelms existing defenses. When ransomware ran rampant, CrowdStrike emerged as the category leader for securing user endpoints. Today, AI has made account compromise the #1 cybercrime . LLM-powered phishing messages get past email security, allowing attackers to compromise accounts and exfiltrate sensitive data in minutes. Incumbents can't keep up. They catch these attacks late, or miss them altogether.

Enter Petra, security for when no perimeter remains. We are building an AI-driven Detection and Response platform to catch and remove attackers before they can act.

We've grown very quickly, reaching mid-7-figures in ARR in under a year — we now protect over 2.5 million users across 10,000+ businesses. We price premium, yet have extremely low customer churn. Our customers consistently tell us that Petra is the best product they've ever used . You can see a demo here .

Ownership is everything here. Petra is a premium product and it's everyone's job to make sure it stays that way. You'll be in charge of working directly with our customers to improve our existing product experience and lead the deployment of our new offerings.

Concretely, you will:

Be the first contact with our customer. Working closely with our founding team and largest accounts, you'll identify the pain points that exist around an account compromise.

Iterate and innovate. We're growing fast. We expect you to take customer feedback and turn around incremental improvements in hours, not days. As you build up your understanding, we then expect you to propose longer term, more fundamental improvements to our platform.

Champion the customer. You'll both offer a white-glove experience externally and be the voice for our customers internally. We want you to push every edge of the Petra experience, human and platform, to be delightful.