Base Career helps you apply smarter for this job.
Key skills for this role
Build & deploy enterprise-grade AI agents: Partner with customers and engineers to design, launch, and optimize agents that drive measurable outcomes across revenue, operations, and strategic workflows.
Be the voice of the customer: Advocate for customer needs internally and ensure the agent experience delivers tangible business value and operational leverage.
Shape the product roadmap: Translate customer needs and patterns into roadmap priorities, ensuring their most pressing requirements guide Netic’s product evolution.
Identify & expand new product surfaces: Spot new use cases, craft business cases, and partner cross-functionally to turn successful deployments into multi-year, multi-product relationships.
Navigate exec conversations : Lead QBRs, handle escalations, and reset expectations with clarity and authority—preventing churn before it appears.
Drive cross-functional execution: Coordinate engineering, data, and GTM teams to eliminate blockers and deliver measurable value on aggressive timelines.
Product and customer-facing pedigree: 3+ years of experience in product management, consulting, or customer-facing technical roles where you translated complex workflows into measurable product outcomes.
Technical fluency: Capable in BI/SQL tools and comfortable reasoning about APIs, integrations, and data . You can collaborate effectively with engineering even if you’re not writing code.
Analytical sharpness: Skilled at defining success metrics, instrumenting feedback loops, and using data to prioritize and iterate.
Customer empathy: Deep understanding of how customers operate. You ask the right questions, uncover unspoken pain points, and design solutions that stick.
Strong communicator: Able to distill technical detail into executive-level clarity and influence cross-functional teams toward a shared outcome
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
San Francisco, USA
San Francisco, USA
San Francisco, USA
San Francisco, USA
San Francisco, USA
San Francisco, USA
San Francisco, USA
San Francisco, USA
Thrives under pressure : Proven track record managing high‑stakes issues and aligning multiple stakeholders around action plans.
Experience building or deploying AI agents, automation, or workflow products.
Background in enterprise SaaS, AI infrastructure, or technical consulting.
Technical or quantitative degree (CS, Engineering, Math, or equivalent).
We believe fulfillment comes from producing your best work with the smartest people together in one room. All roles are in person, in SF (our office is across from Fort Mason). What brings us together is our commitment to:
Live to build
Run through walls and win
Obsess over customers in each line of code
Lose sleep over the "almost perfect"
Show internal locus of control
Prioritize finesse: refinement of first principles thinking, execution, and craftsmanship
We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status.
AI platform helping essential-service enterprises automate revenue and customer engagement.
Visit company websiteJobs and hiring trendsFull-time
Mid · 3+ years experience
Onsite
Apply faster on company sites with our extension.