Forward Deployed Engineer

Clerk Chat's mission is to make every business conversational. We are achieving this by building the leading messaging application, integrating AI where it matters, and crafting our own telecom infrastructure. It's big and bold and needs spirited adventurers to join our growing team.

We've built Clerk Chat organically into a profitable business over the last 2 years. We're a team that believes in achieving your highest potential but not at the expense of work-life balance. That's why we have flexible vacation time, healthy quarterly bonuses, and creative freedom at the forefront. We're Silicon Valley-based entrepreneurs who have sold companies, gone through HF0, and built teams at Lucasfilm, Samsung, Netflix, DocuSign, and Series B+ Startups.

Clerk Chat is an in-office team based just three blocks south of the Embarcadero BART station, making it easy to commute and stay connected. We love being in the office five days a week because it fosters real-time collaboration, builds stronger relationships, and helps us move faster. This is an exciting time to join Clerk Chat. We’re small enough that every individual has a big impact, but we’re growing fast enough that there’s tremendous room for career advancement.

You're a technical problem-solver who combines prompt engineering expertise with strong customer-facing skills. You thrive on building reliable AI agents for voice and messaging channels, crafting prompts that handle complex conversations while maintaining accuracy and compliance. Equally comfortable writing code to connect APIs as you are training customer teams, you understand that successful AI deployments require both technical excellence and deep customer empathy. You're excited by the challenge of making AI work seamlessly in real-world customer service environments.