Forward Deployed Engineer

you'll bring

• Experience in a high-impact, customer-facing technical role such as Forward Deployed Engineering, Solutions Architecture, Technical Consulting, Deployment Engineering, or AI-focused SaaS implementation.
• Hands-on experience building and deploying AI, LLM, or agentic systems in production environments.
• Strong working knowledge of modern AI and application patterns, including LLMs, prompt engineering, retrieval systems, vector databases, evaluation methods, and agent orchestration frameworks.
• Proficiency in Python, JavaScript/TypeScript, Go, or similar languages used for integrations, middleware, and production deployment work.
• Experience working with APIs, enterprise integrations, and workflow automation across customer environments.
• Ability to translate ambiguous business objectives and SOPs into clear, shippable technical solutions.
• Keen attention to detail allowing you to quickly analyze results, showcase value-add to a customer, and iterate quickly.
• Strong customer communication skills, including the ability to explain trade-offs, risks, timelines, and technical concepts to both technical and non-technical stakeholders.
• High ownership, strong judgment under ambiguity, and a bias toward action and measurable outcomes.

For exceptional talent based in California, the target base salary range for this position is posted below.

Our salary ranges are determined by role, level, and location.

The range displayed on each job posting reflects the target range for new hire salaries for the position.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

For exceptional talent based in Colorado the target base salary range for this position is posted below.

Our salary ranges are determined by role, level, and location.

The range displayed on each job posting reflects the target range for new hire salaries for the position.

Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the base salary only, and do not include bonus, equity, or benefits.

• Work at the center of the AI transformation in business communications
• Build and ship agentic AI products that are redefining how companies operate
• Join a team where AI amplifies every employee’s impact
• Competitive salary, comprehensive benefits, and real opportunities for growth

We believe in investing in our people.

Dialpad offers competitive benefits and perks, cutting-edge AI tools, and a robust training program that help you reach your full potential.

We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection.

Our exceptional culture, repeatedly recognized as a Great Place to Work, ensures that every employee feels valued and empowered to contribute to our collective success.

Don’t meet every single requirement?

If you’re excited about this role and possess the fundamental traits, drive, and strong ambition we seek, but your experience doesn’t meet every qualification, we encourage you to apply.

Dialpad is an equal-opportunity employer.

We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.