Food Services Supervisor
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Key skills for this role
Role Overview
Coordinate staff teamwork to provide optimum food and beverage service and meet guest needs.
Monitor dining areas, service quality, safety, seating availability, and guest well-being.
Key Skills for This Role
Full Job Posting
Position Summary
Coordinate staff teamwork to provide optimum food and beverage service and meet guest needs.
Monitor dining areas, service quality, safety, seating availability, and guest well-being.
Core Responsibilities
- Inspect staff grooming and attire and correct deficiencies.
- Complete opening and closing duties, including supply setup, cleaning, and securing doors.
- Inspect storage areas for organization, FIFO use, and cleanliness.
- Complete inventories and requisition necessary supplies.
- Complete maintenance work orders for repairs.
- Assist with hiring, training, scheduling, evaluation, counseling, discipline, motivation, and coaching of employees.
- Welcome guests, anticipate service needs, assist individuals with disabilities, and address concerns.
- Maintain positive working relationships and support team goals.
- Identify and implement improvements to efficiency, productivity, quality, safety, and cost savings.
Preferred Qualifications
- High school diploma or G.E.D. equivalent is preferred.
- At least 2 years of related work experience is preferred.
- At least 1 year of supervisory experience is preferred.
- No license or certification is specified.
Workplace and Physical Demands
- The position is full time and not remote at the Palm Jumeirah location in Dubai.
- The role requires extended periods of standing, sitting, or walking during a work shift.
- The role requires moving, lifting, carrying, pushing, pulling, and placing objects weighing up to 50 pounds.
- The role may involve confined or elevated spaces, stairs, service ramps, bending, twisting, pulling, and stooping.
Standards and Policies
Follow company and safety and security policies, complete required safety training, maintain confidentiality, and protect company assets.
Maintain clean and professional appearance, use clear professional language, and handle information and guest interactions appropriately.
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