Food and Beverage Associate (Barista)
Job Fit Check
Base Career helps you apply smarter for this job.
Key skills for this role
About the Role
Miral Experiences is seeking a Food and Beverage Associate (Barista) for teamLab Phenomena Abu Dhabi. The role involves delivering exceptional food and beverage service, upselling, maintaining cleanliness, and ensuring guest satisfaction.
Key Skills for This Role
Responsibilities
- Greet guests warmly and professionally, ensuring a personalized welcome and table setup as per standard procedures
- Actively listen to guest requests and provide attentive, culturally sensitive service throughout dining experiences
- Upsell beverage selections pre and post meal, along with complementary sides or special offerings aligned with company promotions
- Relay food orders swiftly and accurately to the kitchen while adhering to sequence protocols for prompt guest satisfaction
- Handle guest inquiries about the menu with expertise, offering tailored recommendations based on dining trends and preferences
- Resolve guest complaints courteously, applying guest recovery solutions in line with company policies to ensure positive resolution
- Manage and operate cash registers (POS systems) professionally, ensuring accurate transactions and cash reconciliation per company standards
- Conduct pre shift opening and post shift closing routines meticulously, maintaining outlet cleanliness and readiness
- Implement standardized housekeeping practices, including restocking condiments, sanitizing equipment, and mopping floors
- Comply with Health, Safety, and Environmental (HSE) standards, adhering to HACCP protocols and emergency procedures
Requirements
- High School Diploma or equivalent
- Minimum of 1 year of demonstrated experience in food and beverage service, preferably in a hospitality setting
- Strong interpersonal and communication skills with a passion for customer service and guest relations
- Keen attention to detail, particularly in food safety, hygiene, and financial transaction accuracy
- Proven ability to work in a team oriented environment with a proactive, service driven attitude
- Cash handling expertise with prior POS system operation experience
- Experience in suggestive selling or menu driven sales techniques
- Commitment to upholding company standards, values, and standard operating procedures rigorously
- Capacity to maintain physical endurance in a fast paced, standing environment
- Bachelor’s Degree or Higher Diploma in Hospitality, Culinary Arts, or related fields (desirable)
- 1 year of experience with high end service in 4 star or 5 star hotels, including banquet or upscale dining experiences (desirable)
- Proven background with a minimum of 2 years in food and beverage roles (desirable)
Full Job Posting
Company Overview
- Miral Experiences is a region’s leader in the management and operation of world class, award winning immersive attractions and experiences across Abu Dhabi. This opportunity is based within teamLab Phenomena Abu Dhabi, one of our most innovative and immersive digital art destinations. Our diverse po
Job Summary
- Drive exceptional guest satisfaction by delivering outstanding food and beverage service in a fast paced, high service environment. Ensure a clean, safe dining experience while proactively providing menu recommendations, upselling, and maintaining a welcoming atmosphere. Represent the company’s valu
Guest Engagement & Service Excellence
- Greets guests warmly and professionally, ensuring a personalized welcome and table setup as per standard procedures.
- Actively listens to guest requests and provides attentive, culturally sensitive service throughout dining experiences
- Upsells beverage selections pre and post meal, along with complementary sides or special offerings aligned with company promotions.
- Relays food orders swiftly and accurately to the kitchen while adhering to sequence protocols for prompt guest satisfaction.
- Handles guest inquiries about the menu with expertise, offering tailored recommendations based on dining trends and preferences.
- Resolves guest complaints courteously, applying guest recovery solutions in line with company policies to ensure positive resolution.
- Manages and operates cash registers (POS systems) professionally, ensuring accurate transactions and cash reconciliation per company standards.
Operational & Food Safety Compliance
- Conducts pre shift opening and post shift closing routines meticulously, maintaining outlet cleanliness and readiness.
- Implements standardized housekeeping practices, including restocking condiments, sanitizing equipment, and mopping floors.
- Complies with Health, Safety, and Environmental (HSE) standards, adhering to HACCP protocols and emergency procedures.
- Successfully completes essential food safety training and participates in annual certification to uphold industry regulations.
- Collaborates with the warehouse team to ensure efficient stock restocking and inventory management as required.
Revenue & Business Growth
- Actively promotes full product knowledge of menu driven and supplementary offerings to encourage trial and consumption.
- Manages waitlists and guest queuing systems to optimize table turnover and maximize dining capacity.
- Supports departmental and company objectives by contributing to performance benchmarks, customer satisfaction metrics, and revenue targets.
- Leverages point of sale data and reporting to identify selling opportunities and improve upselling strategies.
- Assists in cross functional tasks such as shelf stocking, cleaning, and event support to enhance overall team efficiency.
- Implements marketing initiatives, including menu promotions and loyalty programs, to drive guest engagement and sales growth.
Team Collaboration & Development
- Collaborates seamlessly with colleagues to ensure harmonious service delivery and cross cover support during peak periods.
- Treats each guest as an individual by actively engaging, building rapport, and personalizing service interactions.
- Engages in continuous team training, performance discussions, and competency assessments as part of professional development.
- Represents the brand with integrity, upholding dress codes, grooming standards, and professional conduct at all times.
- Participates in collective problem solving sessions to streamline operations and enhance the guest experience based on feedback.
- Attends emergency drills to ensure guest safety and readiness in emergency situations
- Mediates lost & found incidents while following company policies to support both guest and company interests
Essential Qualifications
- High School Diploma or equivalent as a minimum educational requirement.
- Minimum of 1 year of demonstrated experience in food and beverage service, preferably in a hospitality setting.
- Strong interpersonal and communication skills with a passion for customer service and guest relations.
- Keen attention to detail, particularly in food safety, hygiene, and financial transaction accuracy.
- Proven ability to work in a team oriented environment with a proactive, service driven attitude.
- Cash handling expertise with prior POS system operation experience.
- Experience in suggestive selling or menu driven sales techniques.
- Commitment to upholding company standards, values, and standard operating procedures rigorously.
- Capacity to maintain physical endurance in a fast paced, standing environment.
Desirable Qualifications
- Bachelor’s Degree or Higher Diploma in Hospitality, Culinary Arts, or related fields.
- 1 year of experience with high end service in 4 star or 5 star hotels, including banquet or upscale dining experiences.
- Proven background with a minimum of 2 years in food and beverage roles.
- Additional training in food safety certifications beyond basic EFST protocols.
- Fluency in Arabic and English, with the ability to assist multilingual guests efficiently.
- Banquet service experience or familiarity with formal dinner setups and service styles.
- Prior participation in upscale event service or corporate catering projects.
Desired Skills and Experience
- Customer service, Attention to detail, Good communication, Teamwork, Cash Handling, Upselling / Suggestive Selling, Broad food and beverage knowledge, Banquet trained, POS System
Apply for this job in 1 click
Skip the repetitive application forms
Install the Base Career Chrome Extension and autofill job applications across major job boards with your profile.
Trusted by over 500,000 job seekers on Base Career
More from this employer
More jobs at Miral Experiences
Veterinary Technician
Abu Dhabi, UAE
Miral Experiences seeks a Veterinary Technician to provide comprehensive veterinary care to the animal population at SeaWorld Abu Dhabi, including mammals, fish, reptiles, birds, and invertebrates. The role involves assi
Lifeguard
Abu Dhabi, UAE
Miral Experiences is seeking a Lifeguard for Yas Waterworld Abu Dhabi. The role ensures guest safety by monitoring water, responding to emergencies, operating rides, and maintaining lifeguarding skills. Requires swimming
Costuming Attendant
Abu Dhabi, UAE
Miral Experiences is seeking a Costuming Attendant to support daily costume operations for live entertainment productions. The role involves laundry, pressing, minor repairs, inventory organization, and ensuring costumes
Master Tailor/Workshop Leader
Abu Dhabi, UAE
Miral Experiences is looking for a Master Tailor/Workshop Leader to oversee tailoring departments across costuming operations in Abu Dhabi. The role involves managing senior tailors, planning workload, ensuring quality c
Postdoctoral Scientist
Abu Dhabi, UAE
Miral Experiences seeks a Postdoctoral Scientist to lead a research project at the Yas SeaWorld Research and Rescue Center in Abu Dhabi. The role involves developing hypothesis-led experiments, studying marine ecosystems
Tailor
Abu Dhabi, UAE
Miral Experiences is looking for a Tailor to perform repairs, alterations, and costume fabrication for show productions. The role also supports daily laundry and dressing performers. Requires minimum 3 years sewing backg
Workshop Technician
Abu Dhabi, UAE
Miral Experiences seeks a Workshop Technician to ensure smooth operation of leisure facilities in Abu Dhabi. The role involves preventive and corrective maintenance of workshop equipment, rides, and attractions. Requires
Costuming Technician
Abu Dhabi, UAE
Miral Experiences is hiring a Costuming Technician in Abu Dhabi to care for and maintain costumes, props, and puppets for live entertainment. The role involves fabrication, repair, and daily upkeep of costume pieces. Can
Veterinary Technician
Abu Dhabi, UAE
Lifeguard
Abu Dhabi, UAE
Costuming Attendant
Abu Dhabi, UAE
Master Tailor/Workshop Leader
Abu Dhabi, UAE
Postdoctoral Scientist
Abu Dhabi, UAE
Tailor
Abu Dhabi, UAE
Workshop Technician
Abu Dhabi, UAE
Costuming Technician
Abu Dhabi, UAE